Fox Charlevoix Ford - Service Center

Great service! Jessie is the best!… It is easy to schedule service and service is completed in the time promised and is done correctly, the first time. Jessie is the best!… It is easy to schedule service and service is completed in the time promised and is done correctly, the first time. More

They really worked hard to get my transfer case issue resolved with Ford! Jesse was a great service advisor. resolved with Ford! Jesse was a great service advisor. More

It is a pure pleasure entering your service dept. Jessi takes right fine care of your customers and this continues right through everyone till you are driving away. Jessi takes right fine care of your customers and this continues right through everyone till you are driving away. More

Thank you for taking care of this recall. Your gal? I forgot her name was very thoughtful keeping me informed on the process and delay but my stay was just 3 hours just as she indicated on t Your gal? I forgot her name was very thoughtful keeping me informed on the process and delay but my stay was just 3 hours just as she indicated on the phone when I called to set appointment. More

Fantastic experience! Everyone was helpful and courteous. I will return to Jim Riehl’s for all my service and sales needs. Despite the fact that it is further away than my Everyone was helpful and courteous. I will return to Jim Riehl’s for all my service and sales needs. Despite the fact that it is further away than my local Ford dealership. More

Great service as always! Friendly, efficient and knowledgeable staff…always a good experience. Highly recommend! Friendly, efficient and knowledgeable staff…always a good experience. Highly recommend! More

Kind, friendly, and professional. Was ready to accept my vehicle at the appointment time and was thorough with my requests of what I need checked out. Was ready to accept my vehicle at the appointment time and was thorough with my requests of what I need checked out. More

This dealership treats me like family! Get a ride , a smile & terrific service . Even though the price for tires was cheaper, I trust them. Get a ride , a smile & terrific service . Even though the price for tires was cheaper, I trust them. More

Always very friendly and helpful and on time I will continue to use your services in the future continue to use your services in the future More

Their name says it all friendly, very polite very professional. They care about their customers. professional. They care about their customers. More