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Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown
Austintown, OH
88 Reviews
Jim Shorkey started out in a small 3 car showroom in North Huntingdon, PA in 1974. We make it our mission to treat every customer like they are one of the family. When you shop with us you always feel welcome and taken care of. Our talented salespeople give personal attention to each of their customers to make sure all of their needs are met to get them into their dream vehicle. Our motto that we live by states: "Love the customer, love the team, keep it very, very humble." When you walk through the doors of any of our dealerships you will see this in practice from our service department to sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 89 reviews
October 27, 2020
Bradley Drake did a great job helping us get everything we wanted in our new Jeep. They do not pressured to purchase quickly. and respect your time needed to decide. we wanted in our new Jeep. They do not pressured to purchase quickly. and respect your time needed to decide. More
by Ken
Employees Worked With
Bradley Drake
October 08, 2020
Thomas Jacobs, at the Austintown location took great care of me. I had limited resources, but he did not give in. Instead, he educated me and spent a lot of time with finances, management, and the best ways of me. I had limited resources, but he did not give in. Instead, he educated me and spent a lot of time with finances, management, and the best ways to set my self up in the future. He didn't stop crunching numbers, checking with supervisors, and exhausting every possibility to help me. I completely give Thomas a 5 star review and referral. I left there more confident and mindful of the car-buying experience. More
by Brianbolger
Employees Worked With
Thomas Jacobs
August 25, 2020
I was nervous about finding the right Jeep for me but Chris kenney was very helpful and patient. Chris is a hard and honest salesman. I will definitely recommend Chris and Jim shorkeys to friends and fam Chris kenney was very helpful and patient. Chris is a hard and honest salesman. I will definitely recommend Chris and Jim shorkeys to friends and family. More
by Jenniferfentress
Employees Worked With
Chris Kenney
August 20, 2020
Piece of xxxx General manager Justin Bradley and sales associate not going to say his name because it wasn’t much him but still was partly. I LOST MY JOB AND HE WONT CANCEL THE SALE BECAUSE HES GREEDY. No associate not going to say his name because it wasn’t much him but still was partly. I LOST MY JOB AND HE WONT CANCEL THE SALE BECAUSE HES GREEDY. Now what am I going to do ? Scavenge around trying to find another job ASAP when who knows when I’ll actually get hired. I asked him time and time again and cried to him on the phone and last thing he said was he has to figure something out then dodged all my calls and hasn’t picked up since. Nobody should ever go here because not even a couple days after when something extremely inconvenient happens to make it to where you can’t pay for it anymore they still won’t help you out. They won’t help anybody. Greedy selfish people at this place. They don’t care to make you happy, they only care about filling their own pockets. When I was trying to fill out paperwork it was just sign sign sign no time to ready anytning through, I trusted them to take care of everytning I trusted they wouldn’t screw me over... what do they hit me with ? 25% INTEREST RATE! I HAVE GOOD CREDIT NO WAY I SHOULDVE GOTTEN THAT EITHER ! Of course I didn’t even realize the interest rate until the next morning which is my own fault but either way I got totally screwed over by this place and I wouldn’t ever recommend anybody to this store. More
by ashleyakers
Employees Worked With
Justin Bradley
August 10, 2020
This was the best way I bought a car and my first Dodge. All negotiations were done by email, no haggling between you the sales representative and the sales manager . Once deal was agreed upon, a phone call All negotiations were done by email, no haggling between you the sales representative and the sales manager . Once deal was agreed upon, a phone call was made by the dealership to arrange when was best time to sign papers. Love the service, love the way we made the purchase, best of all love the 2020 Charger GT. Andy P. More
by Andycarrie8
Employees Worked With
Jake Mayer
June 16, 2020
Our sales person (chris) was excellent. Dealership was no nonsense with no gimmicks. It was a great experience all the way around. Great selection of almost new Saharas. Nice Job guys. J.P. no nonsense with no gimmicks. It was a great experience all the way around. Great selection of almost new Saharas. Nice Job guys. J.P. More
by JP
Employees Worked With
Chris
May 18, 2020
Great Customer Experience for Me . Olivia Roberts was very professional and quickly responded to all my questions and requests about the vehicle of interest. Once I arrived to see a . Olivia Roberts was very professional and quickly responded to all my questions and requests about the vehicle of interest. Once I arrived to see and drive the vehicle in person the process was fast and painless. Kevin had all the finance paperwork in order and ready to go. I highly recommend this Dealership. Thank you Olivia and Team for all you did. More
by A Green
Employees Worked With
Olivia Roberts and Kevin in Finance
March 04, 2020
Chris Kenney was the sales representative who helped get me into a 2020 Rubicon which I am absolutely enamored by. His dedication to the customer experience was exceptional. I was offered drinks on multip me into a 2020 Rubicon which I am absolutely enamored by. His dedication to the customer experience was exceptional. I was offered drinks on multiple occasion, showed me the service department, and overall the process was seamless and easier than I anticipated. Like anything it required some time to come to the price I wanted but with Chris’ help we were able to get me where I wanted to be on a monthly payment and I left with the vehicle I’ve wanted all of my 20s. So thank you to Chris for the exceptional service I will be buying this jeep and coming back for more ! More
by Jbalale
Employees Worked With
Chris Kenney
June 14, 2018
Bad service You can never get your vehicle in for service on your scheduel it’s always at least a week away and never a day or time that you are available .i wond You can never get your vehicle in for service on your scheduel it’s always at least a week away and never a day or time that you are available .i wonder why they have so many vehicles to repair More
by Charleybucket
Employees Worked With
Service department
May 31, 2018
They took my money and cannot deliver the vehicle. Bob and Chuck Eddy Chrysler took my $42,000 payment and have not been able to deliver my vehicle. There are multiple other buyers that are in the same Bob and Chuck Eddy Chrysler took my $42,000 payment and have not been able to deliver my vehicle. There are multiple other buyers that are in the same situation. My bank has also told me they have other customers who cannot get their car. DO NOT DO BUSINESS WITH BOB AND CHUCK EDDY. More
by Srjeep01
Employees Worked With
Chuck Eddy
