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Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown - Service Center

Austintown, OH

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24 Reviews

24 Reviews of Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown - Service Center

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October 30, 2024

John from service is unprofessional and rude in the extreme. Sighing, grunting, talking to me like I am stupid because I am a woman. Then ultimately hanging up on me. I will be taking my car elsewhe More

by regina.pd787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
August 04, 2023

They were $35 more for an oil change then the other Dodge dealership, they gave me an outrageous quote on an extended warranty for my jeep. More

by Djchip25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
July 21, 2023

worst ever John in service should be FIRED Never called me back , Don't care about people calling More

by blue68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE SUCKS
August 31, 2022

Liars and cheats kept my car for5 months I'm dying of cancer so when I got my car back I was thrilled something was draining my battery. They supposedly fixed it. 3 days later it wouldn't start had it t More

by c.yakell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica
June 01, 2022

We would like to sincerely thank the great folks at the Jim Shorkey Chrysler Repair department for rescuing us on our road trip from Washington, DC to Michigan for the summer! Our vintage PT Cruiser Wo More

by Sue and Bille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and others whose names we sadly did not catch
October 27, 2021

Efficient good price and pleasant staff. I would recommend to others. They did a good job More

by Lynn025lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
August 27, 2021

Excellent people, highly recommend them to anyone. Worked with me due to a family emergency. Thank you so much. I believe anyone who has had an issue with them unfortunately brought it upon themselves. More

by Westdennis317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
August 26, 2021

I purchased a 2017 Jeep Grand Cherokee back in January/February. Really wanted a Dodge Durango but could t get one in my price range, test drove the jeep and I liked it. After about 3 months of ha More

by xcrystallyn05x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
June 14, 2018

Bad service You can never get your vehicle in for service on your scheduel it’s always at least a week away and never a day or time that you are available .i wond More

by Charleybucket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
February 28, 2018

Eddy’s service sucks Had 8 am appt. was There 7:45. Only reason for even going, RECALL ON ALTINATOR! FIRST ONE THERE did not pull car in until 10:30 am! Willing to wait More

by Spooky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names needed
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