Jim Shorkey Kia Gainesville - Service Center

Quick and efficient, loved my service. Chris was awesome and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. More

It is very easy to make a reservation online, often even on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no s on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no sooner they see the slightest interest on your part in the newest models. And they do not loose interest once they know you’re not there to buy a new car. The service is often faster than you expect and there are no surprises when you get the bill. I found all this to be true already before the Covid-19 problems so it is not that now they have suddenly less work and more time for -and interest in- the customer. A very happy KIA customer. I had a Soul when I lived in Asunción, Paraguay and decided to upgrade to a Sorento when I retired to Massachusetts in 2018. Kept the car when we moved to Georgia last year and we are as pleased with the dealership in Gainesville as we were in Paraguay and Massachusetts! More

Our 1st service visit with our new Telluride, so we were a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She to a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She told us she was new. Our service consultant. Alejandro was attentive to our questions and politely walked us to our car when finished. More

I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how late it was, and so I really appreciate that the job was done in a very professional manner with no rolling of eyes and deep sighs at the end of a long day. I will NOT arrive so late next time I promise. More

Great service department. Andrew A. was super nice and has always been very helpful and professional even in my past visits. Thanks so much Andrew. has always been very helpful and professional even in my past visits. Thanks so much Andrew. More

Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not di followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not disappoint. Andrew was top notch and is a keeper. He’s not listed but I’d give him 5 stars More

Alex did a great job. I will be back for another oil change in the future. Thanks for the service and the car wash as well. change in the future. Thanks for the service and the car wash as well. More

They had got my daughter car towed there for free and had it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. More

Got me in the same day i called for service to be done on my car, all employees all had mask on. Wasnt a long wait either. my car, all employees all had mask on. Wasnt a long wait either. More