Back

Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

3.2
523 Reviews

523 Reviews of Jim Shorkey Kia Gainesville - Service Center

Sort by
June 16, 2020

I’ve got a bad paint peal on my front bumper and have been waiting on an answer from the dealership for about two months. I’m pisted More

by Keith.chandler@hallco.org
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
June 14, 2020

This dealers facilities are very nice. My service advisor Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing wi More

by ROBINRICH61
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Robin, hearing that you had such a pleasant experience with us is the.best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Carriage Kia and we look forward to working with you again down the road, take care!

June 12, 2020

Quick service with reasonable pricing. I went in for an issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why More

by kamason89
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with us! Our goal is always 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be 5-stars. We appreciate you choosing Carriage Kia and hope to work with you again soon!

June 11, 2020

Great service. Diagnosed problem quickly and came up with solution.no extra or hidden cost. Very professional polite great customer service. Company core values. Thank you for your prompt service More

by zanavertho
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of us here at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Service Team and we look forward to working with you again soon. Take care!

June 10, 2020

The service manager, Alex I think, was great. They recommended (but didn’t push, which was nice) additional services, washed and even vacuumed my vehicle. great service More

by CHARLI_KESLER
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Charli, thank you for providing us with your feedback about your recent experience with us. We are pleased to hear you were completely satisfied and if you need anything else, please let us know. Take care!

June 10, 2020

Friendly, efficient service! Very clean waiting room! Love that the car was washed before I left! I will certainly be returning to Carriage Kia again! More

by theatredirector_2000
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with your feedback! We truly appreciate you choosing Carriage Kia and look forward to working with you again!

June 09, 2020

Excellent service Service was scheduled in a timely manner, service employees were kind and communicative. Service was completed quickly. My oil change, tire rotation a More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Cathy, thank you for taking the time to provide us with your kind review. We are pleased to know you had such a positive experience and if you need anything else down the road, we are always here to help. Take care!

June 09, 2020

I drove 15 miles out of my way to visit this dealership because my issue was not being resolved by Mall of GA Kia. I received fast, friendly service by everyone I came in contact with, especially Chris. My More

by Renee
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

HI Renee, thank you for making the trip to come to visit us at Carriage Kia for your automotive needs! We appreciate your business and look forward to always being here for you, take care!

June 09, 2020

Excellent service! Alex Informed us of needed maintenance to keep our Sorento running as good as it has since we bought it. We will be back! More

by mikeoemig
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time out of your day to provide us with your feedback. We appreciate your business and we look forward to working with you again!

June 08, 2020

Great service and very courteous very professional and friendly could not ask for any better service and timely matter really great people to work with More

by SHANEWINTERS550
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 09, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this positive review, Shane! I am overjoyed that you had a great service experience with us. We appreciate your business and hope to work with you again soon!

...
13
...