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Jim Shorkey Kia Gainesville - Service Center
Gainesville, GA
523 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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523 Reviews of Jim Shorkey Kia Gainesville - Service Center
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July 04, 2020
The service person was fantastically polite & helpful. The service was quite quick & they cleaned my car! He explained everything, gave me a receipt, and walked me out. The service was quite quick & they cleaned my car! He explained everything, gave me a receipt, and walked me out. More
by kathychurch
Verified CustomerEmployees Worked With
Sorry to say I don’t know his name, but he had a beard.
July 03, 2020
Alex offered personable service. He checked out my car and offered service needed but narrowed it down to what needed done first and then what should be done for safety! and offered service needed but narrowed it down to what needed done first and then what should be done for safety! More
by allperson
Employees Worked With
Alex Cruz
July 02, 2020
Excellent service and Andrew the service guy is always on the ball. Would go no where else.always a favorable experience, nice customer service area service and Andrew the service guy is always on the ball. Would go no where else.always a favorable experience, nice customer service area More
by JOEDREXLER
Employees Worked With
Andrew in service
July 02, 2020
Service Very friendly and professional. This is my first Kia. I am very happy with it. My next car will be a Kia for sure. Good mileage and comfort. Very friendly and professional. This is my first Kia. I am very happy with it. My next car will be a Kia for sure. Good mileage and comfort. More
by NANNIEBARRETT
Employees Worked With
Alex Cruz, William Orlando
July 01, 2020
I have a recall on my optima engine so I made an appointment. The person that made my appt knew it was for a recall. When I get to Carriage Kia Alex tells me they do not have the part. My appt had appointment. The person that made my appt knew it was for a recall. When I get to Carriage Kia Alex tells me they do not have the part. My appt had been made for 2 weeks and the only reason I drove (30 miles one way) was to have this done. Do not feel the service was above 1 star. More
by jtmorris
Employees Worked With
Do not remember the name of the guy that made my appointment., Alex Cruz
June 28, 2020
Service Rep 1st called said I needed 2 new tires. I ask why, he didn't know. Said would be ready Monday. I called 2twice Monday to ask when. Finally got answers. You should also return cars clean. why, he didn't know. Said would be ready Monday. I called 2twice Monday to ask when. Finally got answers. You should also return cars clean. More
by TYMLIBERTY72
Employees Worked With
You could learn a few things from Carriage Kia.
June 28, 2020
Scheduled Maiontence Service We are seniors and asa such been living indoors since March 2020. I asked the Kia service department if it was possible for them to have the Tellurid We are seniors and asa such been living indoors since March 2020. I asked the Kia service department if it was possible for them to have the Telluride vehicle pickup from my home. And the folks at KIA readily agreed to have my car picked up and returned. I was truly surprised that the two young ladies that made the pickup/return were very professional. My car was returned within a two hour period. We very much appreciated how pleasant the two people assigned to the task, and handled my request so quickly and professionally. Many thanks to your service department. Michael Spratt 8320 Post Oak Lane Gainesville, GA 30506 More
by MBSPRATT
Employees Worked With
Tim Acklin, Gerardo Mondragon
