Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Shorkey Nissan of Gainesville - Service Center
Gainesville, GA
334 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
334 Reviews of Jim Shorkey Nissan of Gainesville - Service Center
Sort by
August 10, 2019
Routine 30k service Professional service advisor who greeted me promptly and understood what i wanted. Work was completed in a reasonable time and car was washed at conc Professional service advisor who greeted me promptly and understood what i wanted. Work was completed in a reasonable time and car was washed at conclusion. More
by Jbs444
Employees Worked With
Delphi Becerra was eccellent advisor for my service
August 06, 2019
My First Visit Come in for a recall item. Everyone was so friendly and helpful. Waiting room and complementary items were enjoyed. Restrooms super clean. Work was ac Come in for a recall item. Everyone was so friendly and helpful. Waiting room and complementary items were enjoyed. Restrooms super clean. Work was accomplished ahead schedule. I was extremely pleased with this dealership, and they are the closest to where I now live. More
by Frank
Employees Worked With
Jake Law
March 15, 2019
Very helpful and understanding Carriage Nissan is by far the best dealer ship in Gainesville Ga very understanding very helpful im glad i ran into Mike Peters Romie lewis Carriage Nissan is by far the best dealer ship in Gainesville Ga very understanding very helpful im glad i ran into Mike Peters Romie lewis i want to thank them for getting me a car GOOD JOB CARRIAGE NISSAN More
by Carguy25
Employees Worked With
Rafael Mendoza
December 20, 2018
Taking a lot of time I got the appointment at 10:30 am., I got there at 10:36 am., they opened the garage door promptly was attended by one of the specialists, he took the I got the appointment at 10:30 am., I got there at 10:36 am., they opened the garage door promptly was attended by one of the specialists, he took the milles reading and he invited me to wait in the waiting area. They took 2 hours to do the rotation and the oil change... no body was giving any kind os status of the service at all. On top of that I was charged 67 bucks for spending 2 hours sitting there waiting for a service that at least take 1 hour. More
by Maximo
Employees Worked With
None
December 11, 2018
Carriage Nissan This dealership far exceeds my expectations every time. They always surprise me with the unexpected. Friendly and professional. I drove up with no This dealership far exceeds my expectations every time. They always surprise me with the unexpected. Friendly and professional. I drove up with no appointment and welcomed me in. More
by Ed
Employees Worked With
Elyse Fencik
December 08, 2018
vehiclr repair Vehicle heavily damaged and workmanship superb. Missed target date for work completion by several days. People very professional and responsive keepin Vehicle heavily damaged and workmanship superb. Missed target date for work completion by several days. People very professional and responsive keeping me updated. Very complete statement of parts and costs. Lifetime warranty for work done More
by Lash
Employees Worked With
Bruce in service. Irene who initially coordinated insurance claim
November 24, 2018
Regular Maintenance Great work for the price. Super service and knowledgeable people. I have had 2 different models there for service. Clean showroom and great free snack Great work for the price. Super service and knowledgeable people. I have had 2 different models there for service. Clean showroom and great free snacks. More
by reasonlg
Employees Worked With
Jake Law
November 05, 2018
Painting of car I was kept up to date as the progress went along and William was very courteous and informative. All in all a very good experience! I was kept up to date as the progress went along and William was very courteous and informative. All in all a very good experience! More
by Patti stinger
Employees Worked With
William
October 03, 2018
Original owner of a 91 240sx 0, disgraceful, heartbreaking! My guys who work on my car were off when my sx’s 5speed idle started surging and almost stalling and then grabbing wit 0, disgraceful, heartbreaking! My guys who work on my car were off when my sx’s 5speed idle started surging and almost stalling and then grabbing with a bang. I am a female, I adore my car and figured although expensive, the best thing to do was tow it to Nissan. I spoke with Nissan road side assistance Friday night advising it would be there Monday morning and they booked me a 9 am appt (ok stupidly gullible but I am the oo91240sx, I remember great service). Not able to get to me on Monday I was advised on Tuesday that they only had a diagnostic thing for 96 and forward. They only had 1 person trained on my year and he thought it was a gasket that would cost $1080.ish to replace but could not guarantee it would fix it. I said that is insane, are you not a mechanic? I was then told Nissan refused to service my car. I had my car, again towed to my guys who Got back on wed and within 2 hours, with no flipping diag.. machine fixed the bolt that fell off my air compressor and slashed some belt.... $200 said and done. Wow, Nissan built and sold me this car but can no longer fix it??? WTH? More
by OO91240sx
Employees Worked With
I did not speak with sharon but it forced me to a name to submit, Sharon Seiter
August 13, 2018
Excellent excellent attention, very professional in the description of the problems of the car tbmuy explicit in the work to be done in the service excellent attention, very professional in the description of the problems of the car tbmuy explicit in the work to be done in the service More
by Necaldera
Employees Worked With
Sharon Seiter
