
Jim White Honda
Maumee, OH
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223 Reviews of Jim White Honda
The people at the service department were courteous and helpful in taking care of my 2024 Honda Civic Hatchback for the one year anniversary service on my car. Thank you! helpful in taking care of my 2024 Honda Civic Hatchback for the one year anniversary service on my car. Thank you! More
I have bought 2 cars from the above dealer & have enjoyed their honesty & car care. Recently I have an agent named Chad who was so helpful with the service on my car. their honesty & car care. Recently I have an agent named Chad who was so helpful with the service on my car. More
Like so many others on here, I had a very bad experience with them. Sold me a jeep and not even two months later needed over 2,000 worth of parts and repairs. I would not have bought the jeep if I had known with them. Sold me a jeep and not even two months later needed over 2,000 worth of parts and repairs. I would not have bought the jeep if I had known this. They are very unethical and didnt even care when we took the car back to them to get it fixed. I will NEVER use them again and I will NEVER request them to anyone More
This has been the worst experience here and I will never come back. I am a young college girl who does not need to spend unneeded money while dealing with men who are trying to scam me when I’m coming in fo come back. I am a young college girl who does not need to spend unneeded money while dealing with men who are trying to scam me when I’m coming in for free services. I came in for a free oil change and tire rotation for my brand new hrv. The man that I spoke to at the desk knew this information as well. When I came in, he told me to wait at his desk so we could speak after he looks at my car. I should’ve known that was my first red flag. He then went on to tell me I needed a “differential” that would be $167 based on my car code. He made it seem like I needed a “differential” to go with my free oil change and tire rotation. He did not explain well what a “differential” was and did not explain that this was a whole other service that he was trying to get me to sign on. I even asked if this was normal with this maintenance deal new cars get, and he said yes. I talked on the phone the day prior and was made aware that everything would be free when I came in, so why is he trying to add a whole new service to my car when it doesn’t need it? I sat down and decided to reach out to people who works on cars, and I was told I was being scammed and I need to leave. I walked back up to his desk and I specifically told him that I do not want to do this anymore and I am uncomfortable. I told him multiple times I am not comfortable continuing this. He went out to talk with the tech guy and I waited at his desk for about another 5 minutes. He came inside and asked me “did you have any more questions”? I said no and that I needed my car keys and he acted completely baffled by the fact that I’m not continuing the services today. He then went on to say that he thought I meant I didn’t want to do the “differential” but still complete the oil change and tire rotation, because those are free. I told him I am not comfortable continuing service here and he went “ok”? He looked at me like I was crazy that I am not continuing the service when I already told him I was not comfortable continuing. He hid his rudeness by acting nice to me in some ways, and then was passive aggressive to me. I will make sure everyone I know does not do their business here. I can’t imagine how many women this place or specifically this man has scammed. It is such a shame because I had a great conservation on the phone the day prior and I walk into the store and this is what I had to deal with. More