Jim White Toyota

Disgusted. They have had my friends 02 Tundra for 6 months. Don't know what's wrong. They're ready to give up. They've tried several things to get it working. I They have had my friends 02 Tundra for 6 months. Don't know what's wrong. They're ready to give up. They've tried several things to get it working. I highly recommended Jim White Toyota service department. I've always taken my Toyota there and have always been very pleased with their service. I won't take my Toyota there again. More

The Jim White dealership, and our sales specialist Pam were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked c were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked credit report for the day that required the financing!), and wound up, leaving, thinking that that was the end of it… An unexpected turn of events required us to return a couple days later unannounced, without an appointment, and literally at a moments notice, Pam was back at our side, and helped us immediately, well past the end of closing on a day that we essentially had not told her we would return to meet with her. Usually in situations in which we we show up unannounced with unexpected requirements, we are met with unsure behavior and delayed responsiveness from a business… This was not the case at Jim White…. Pam, as well as the rest of the staff acted as if we were the most important people in the room, helped us immediately and thoroughly, and we walked away… excuse me… drove away quite happy with our new vehicle, as well as quite happy to send future customers to this dealership…. i’ll be honest, these days in a post-Covid world, it is becoming less and less common to receive that type of treatment even when making a large purchase like a new vehicle for our ever growing family fleet… In a way maybe that’s a good thing because it makes Jim White, and Pam especially, stand out that much more. Forgive me for sounding like an advertisement for (great!) customer service, lol, but, “I call them as I see them,” as my father likes to say, and when I saw this email giving me a chance to write a brief note about our visits, it was the least I could do to show my gratitude for our exceptional experience with this local business. Everyone should feel this way, especially after making a large and important purchasing decision…still smiling right now as I type this ;-), thank you Pam and thank you Jim White, you haven’t seen the last of the Fowler / Anderson family! More

They were very helpful and reasonable with helping me find a new car that fit all my needs! find a new car that fit all my needs! More

I saw the vehicle online which is where I contacted the dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-n dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-nonsense, I drove the next day 75 miles to test drive and purchase the vehicle. Thank you! More

Great dealership with an awesome salesperson, Alli. They back up their sales with great service. Alli explained everything about the RAV4 Hybrid with patience and thoroughness. Very personable. They back up their sales with great service. Alli explained everything about the RAV4 Hybrid with patience and thoroughness. Very personable. More

Alli did an awesome job and went above and beyond any other sales person we have had! other sales person we have had! More

We were in the market for a used van. Corey met us in the parking lot and took amazing care of us. His customer service was exceptional and he went the extra mile to make us feel comforta Corey met us in the parking lot and took amazing care of us. His customer service was exceptional and he went the extra mile to make us feel comfortable. I would recommend him to anyone looking for an honest and down to earth salesman. Very impressed with Jim White Toyota and I will plan to buy our next vehicle from them. Thanks Corey, you were awesome! More

Don was great at his job. Doing this deal over the phone and text was easy. Dealer is quick to service Doing this deal over the phone and text was easy. Dealer is quick to service More

At the beginning of the year we were shopping for a new car, and the 2025 Toyota Crown Signia Limited had caught our attention. We live 1.5 hrs from multiple Toyota dealerships, and Jim White Toyota was t car, and the 2025 Toyota Crown Signia Limited had caught our attention. We live 1.5 hrs from multiple Toyota dealerships, and Jim White Toyota was the third Toyota dealer we decided to visit. From the moment we arrived we were warmly welcomed by Alli, and her beautiful smile! We found Alli to be incredibly knowledgeable regardless of the topic; the brand, vehicle models, warranties, and what makes Jim White Toyota shine far above other dealerships. She exhibited an exceptional amount of patience as she answered all of our questions, and it felt as if we had known her for several years. We were sincerely impressed, and comfortable throughout our visit! When we made the decision to purchase our new Crown Signia every member of the phenomenal staff that we met at Jim White Toyota, (Alli, Raven, Greg, Vinnie, and many more), displayed a superior level of professionalism, and they went above and beyond to accommodate us. It was truly an unexpected, and outstanding experience! We are thrilled with our beautiful Crown Signia, and are pleased to be a part of the Jim White Toyota family! -Sheila & Troy More

Pam followed up via phone on a test drive request and won my business . We enjoyed the car buying experience and would send our friends and family to Pam! my business . We enjoyed the car buying experience and would send our friends and family to Pam! More