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Jimmy Britt Chevrolet GMC - Service Center
Greensboro, GA
102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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102 Reviews of Jimmy Britt Chevrolet GMC - Service Center
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July 08, 2022
My experience purchasing my 2019 GMC was awesome! I appreciated the constant communication from Jason Harald and Tony Smith after I expressed interest in the truck. Tony was out of the office, but st I appreciated the constant communication from Jason Harald and Tony Smith after I expressed interest in the truck. Tony was out of the office, but still graciously answered all of my questions and made sure I was taken care of. Jason did a fantastic job of making sure I was taken care of from the time I arrived on the lot till the moment I drove off in my new truck. When I arrived, the truck was thoroughly cleaned and in front of the store ready to be test driven. This saved time! I really appreciated that my time was respected in terms of not taking so long for the buying process. I had an obligation to get to that afternoon, and I did not have 4-6 hours to give up to purchase the truck. Thanks to the buying team, I was in and out in under 2 hours. To top it off, I received a phone call from Jason yesterday just to check on how things were going. This extra step shows you guys really care. Great job! More
by jbreedlove20
Employees Worked With
Tony Smith, Jason Herald
July 01, 2022
Car wouldn’t start. Towed to dealer on Wednesday night. Service Department says they can’t even look at it until next Tuesday. Couldn’t get a loaner.We bought the car th Towed to dealer on Wednesday night. Service Department says they can’t even look at it until next Tuesday. Couldn’t get a loaner.We bought the car there. More
by Charles
Employees Worked With
June 30, 2022
This dealer was the best! ! Friendly, negotiable, and really serious and trustworthy about their craft! ! Friendly, negotiable, and really serious and trustworthy about their craft! More
by Jiipluto
Employees Worked With
November 01, 2021
My review is related to JB's Customer Service . . . I have a brand new Chevy Tahoe with less than 11k miles, and the "lifters" went bad the day before I was scheduled to take three high school boys to Fl have a brand new Chevy Tahoe with less than 11k miles, and the "lifters" went bad the day before I was scheduled to take three high school boys to Florida. They explained that I would be without my car for at least a week. Chevy originally was going to give me an economy car as my rental. Teah at Jimmy Britt could see the frustration building due to the fact that I was not going to have a car as big as the car I owned to take the boys. She stepped in and saved me - she and the manager, Chuck, helped me secure a larger vehicle and assured me that Chevy would reimburse me for my costs (yes, I did have to come out of pocket for the rental, but that was out of their control). They even had a driver take me to pick up the rental, which was over an hour away. Teah stepped into a situation that really had nothing to do with her, and she was willing to find a solution. Because of her customer service, Jimmy Britt will have my business from now on. More
by jpm0621
Employees Worked With
Teah Woodruff
July 24, 2021
Had our vehicle for over 9 weeks in service Dept. Horrible communication. Finally drove there to see it still in pieces. Traded it. Won’t be back. Horrible communication. Finally drove there to see it still in pieces. Traded it. Won’t be back. More
by Kimbirr
Employees Worked With
Service Dept and finance
May 22, 2021
I am disappointed in the first service I did at Jimmy Britt which came recommendation by one of your current customers. My service was booked for 9am I was expecting at least a phone call during the d Britt which came recommendation by one of your current customers. My service was booked for 9am I was expecting at least a phone call during the day to get some verbal report on when the car would be ready but nothing happened? I was told that there was a noisy belt that may need to be replaced at a next service. I would have expected a service call during the day that it was recommended to change the belt. Now It has to be scheduled to do it at another service date. When I arrived at 4:50pm I was told the car was not ready which is unacceptable for a vehicle scheduled for a 9am service? What If I wanted to wait for the service at the dealer? I only got the car back at 5:30 after the 5pm closing time. Not good service. Was the service put off to the bottom of the list because it is not a Chevrolet product? I only put 2 starts because the service guy was friendly. More
by Franco
Employees Worked With
October 25, 2019
The joy of car buying We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We love our car and buying from jimmy Britt was painless...... More
by Billie
Employees Worked With
February 08, 2019
Nice, Knowledgeable Folks They checked my air filters when they changed the oil, & let me know 2 of them needed to be changed. Very happy they checked them & let me know. They checked my air filters when they changed the oil, & let me know 2 of them needed to be changed. Very happy they checked them & let me know. More
by ALyn
Verified CustomerEmployees Worked With
Jimmy Carrier
January 21, 2019
Excellent Service The service department quickly serviced my vehicle and charged me less than I expected! I had no problems of any kind with the job done. The service department quickly serviced my vehicle and charged me less than I expected! I had no problems of any kind with the job done. More
by wln1963
Employees Worked With
Jimmy Carrier
