
Jimmy Smith Buick GMC
Athens, AL
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70 Reviews of Jimmy Smith Buick GMC
recently had a vehicle service that was returned to me with the service not completed. I will have to reach out to them and have them take the car back again.. bought a new car when I turned in my car fo with the service not completed. I will have to reach out to them and have them take the car back again.. bought a new car when I turned in my car for service and when I received the invoice from GMAC, the name on the invoice was not mine. While I was in the dealership, I mentioned this to the sales associate and to the manager, and I was told not to worry about it. I’m very unhappy with the service I have received at this dealership from both the sales and the service.. More
Damon was professional, kind and walked us through the entire process with a smile. I would recommend Jimmy Smith to anyone that is looking into buying a car entire process with a smile. I would recommend Jimmy Smith to anyone that is looking into buying a car More
Francis was great to deal with for my third purchase in less than four years from Jimmy Smith GMC. It great to be able to deal with people you trust. Thanks again Francis!! less than four years from Jimmy Smith GMC. It great to be able to deal with people you trust. Thanks again Francis!! More
Service department price gouges and the people there are rude and don't care about their customers. The service manager Mike was terrible to speak with. Very rude. rude and don't care about their customers. The service manager Mike was terrible to speak with. Very rude. More
I purchased 2018 GMC Siearra on 9-2-2023. Back was hurting drove and checked it out best I could. On 9-3-2023 Transmission started acting up. I contacted them as soon as they were back open. Back was hurting drove and checked it out best I could. On 9-3-2023 Transmission started acting up. I contacted them as soon as they were back open. I finally got in touch with salesman and Used car sales manager. I was told truck was sold as is. I knew it was my fault but I thought they would at least do something for a 24.000 truck plus tax. They finally agreed to give me a $500 check. Haven't got. So I called back and said I would trade it back in on something to keep from buying a new transmission. I was offered $19.500 plus I was going to have and pay a $500 fee. I just paid $24,000 6 days ago. I was also told truck was serviced Transmision fluid was black oil had not been changed These are things I should have checked but like I said my back was hurting the day of purchase. So my fault also. I still haven't gotten my second key or the hub I was told I would get. I tried to get my truck back that I had traded in and cancel the deal as soon as they opened. I was told I couldn't. I bought as is so my fault also. I just hope at this point I at least get the check I was promised to help with Transmission. 9-9-2023 won't start battery. Just make sure if you purchase definitely check out good. More