Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
Always prompt and courteous service. Anthony Beaver was the service rep and he was very helpful. Explained my options and let me select what I wanted to include. Pleasant atmosphere in the dealership. the service rep and he was very helpful. Explained my options and let me select what I wanted to include. Pleasant atmosphere in the dealership. More
Anthony in service is great. Nice and helpful. Appreciate him setting expectations and living up to them. Overall my experience was positive and very easy. him setting expectations and living up to them. Overall my experience was positive and very easy. More
I bought my Toyota Highlander in 2019 from Jimmy Vasser Toyota in Napa and have been very satisfied with the car. All of the services have been through them and I’ve been happy with the service. Car is a Toyota in Napa and have been very satisfied with the car. All of the services have been through them and I’ve been happy with the service. Car is always ready when promised. More
Robert Avina is amazing!!!!! I taught him at NVLA in Napa. He was so alert and funny too. Was very conscientious So proud of him!!!!! Marianne Lyon Napa. He was so alert and funny too. Was very conscientious So proud of him!!!!! Marianne Lyon More
I have purchased multiple vehicles from Jimmy Vasser Toyota and have had them serviced there. The service team, especially Robert Avina, is always helpful and professional. Toyota and have had them serviced there. The service team, especially Robert Avina, is always helpful and professional. More
I have nothing but good words to say about Vasser Toyota and the gentleman who helped us. Mr. Odertto. Pleasant direct and most professional, answered all questions in a timely manner, explained what needed and the gentleman who helped us. Mr. Odertto. Pleasant direct and most professional, answered all questions in a timely manner, explained what needed to be done and trhat was that. Service is awesome so KUDOS to Richard Odetto More
Richard Odetto and all of the staff I dealt with were amazing. Professional beyond words. I purchased my Toyota from and other dealer in the area and I was very disappointed with their service. I’ll spar amazing. Professional beyond words. I purchased my Toyota from and other dealer in the area and I was very disappointed with their service. I’ll spare the details of that as I want to remain focused on my positive experience here at Jimmy Vasser Toyota. They have won me over as a customer and positive reference for as long as I’m in the Napa area. You just don’t find this level of friendliness, helpfulness, teamwork and caring these days. I am very meticulous with my cars and with everything I own and I felt completely at ease with how they treated me and my vehicle as an individual, not a number. Sincerely, Hal M. More
My visit was great, I was impressed with how fast my service was. They made sure my concerns about my car were addressed in the maintenance. I left with my car sounding and driving like new. Thank you s service was. They made sure my concerns about my car were addressed in the maintenance. I left with my car sounding and driving like new. Thank you so much!! More
I recently brought my Highlander in for routine service and have always had a wonderful experience with the friendliness and knowledge of the Service Advisors. On this visit, Robert Avina was very professi and have always had a wonderful experience with the friendliness and knowledge of the Service Advisors. On this visit, Robert Avina was very professional, courteous, and knowledgeable of the vehicles they service. I especially enjoyed the follow up the next day, asking if everything was fine with the service to my vehicle. Generally, there are no follow up once service is complete. Great customer service. More