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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.7
695 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 695 reviews

March 04, 2026

I brought my XT5 to Joe Bullard Cadillac for routine service. Melissa was very helpful and professional. Gave me prompt service. I bought it there and will have it serviced there for the duration. More

by 2pliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roosevelt Harris
Mar 05, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're thrilled to hear that Melissa provided you with helpful and prompt service during your routine maintenance. We look forward to continuing to serve you and your XT5 for all your future needs!

March 02, 2026

Melissa greeted me with a smile. She listened to my concerns and was very helpful in making sure my car was repaired. She arranged transportation for me as well. I am pleased with my More

by alicedanzy
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs is a 5 star
Mar 04, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We’re thrilled to hear about your positive experience! Melissa truly embodies our commitment to customer care. Thank you for sharing your feedback, and we’re glad you’re satisfied with your car repair. Your support means a lot to us!

February 17, 2026

I always take my Cadillac here since I got it & have always been treated nice until this time I guess she’s a new lady & not very friendly. From the time I made my appointment she was very rude & my car More

by ddyle2325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Feb 17, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and are very sorry to hear that your most recent visit did not meet the level of service you’ve come to expect from us. This isn't the experience we want for our customers, and we would like to look into this further. To better understand what happened, could you please provide: The date of your visit and the best phone number or email to reach you We take your concerns seriously. Once we have a few more details, we will review everything promptly and work toward a resolution. We value your business and hope to have the opportunity to restore your confidence in us.

February 16, 2026

I received Excellent service from my service advisor Mr. Bobby and Staff Mr. Anthony, Thanks!!!!!!!!! More

by dgreen0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hoover
Feb 18, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the 5-star review. We appreciate your business.

January 27, 2026

The service I received from Joe Bullard Cadillac was great! The friendly staff was awesome as well. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
Feb 18, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the awesome review!

January 08, 2026

My specialist, Nick, is always very helpful. He not only gives excellent customer support while my vehicle is being serviced, but he also assists when I call him for advice or information where More

by Shelia Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
Jan 09, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic feedback! We're thrilled to hear that Nick has been so helpful and supportive during your experience. Our team is dedicated to providing top-notch service, and your appreciation means a lot to us. We look forward to seeing you again!

December 24, 2025

Bobby was friendly, patient, and helpful. Each time I’ve used the service department, I’ve been satisfied. More

by Pyelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Haley Hamilton
Dec 26, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with our service department and Bobby's exceptional support. Your satisfaction is our priority, and we look forward to serving you again!

December 20, 2025

Great experience. From the phone call to schedule the appointment to getting my car when done, it was the best experience I’ve ever had at a dealership. And that cove More

by Prof
Recommend Dealer
Yes
Employees Worked With
The person who answered my call at about 8:15 on December 18. Her attitude and helpfulness were the highlight of my experience. This person needs to be identified by function and name like the others. Her competence and attitude set the tone for everythin, Nick Vongsavanh
Dec 22, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We’re thrilled to hear about your great experience and that our team made such a positive impression. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 29, 2025

The Joe Bullard Family of Dealerships easily exceed any possible comparisons - FULL Stop! Several years ago, I acquired a QX70 from Joe Bullard - Infiniti!. Every aspect of that relationship, across al More

by Ohio State Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Niland, Thomas Bates, Will Atkins
Dec 01, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your wonderful experience! We're thrilled to hear that our team, especially Justin, Jake, Will, and Thomas, provided you with exceptional service. It's great to know your grandson feels at home here too. We look forward to serving you and your family again!

October 19, 2025

Out of all the dealership I have ever dealt with Joe Bullard Cadillac is the very best. Not just while buying but in the service department as well. You are the priority for them. Most hospitalized and More

by albouchard07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa is the best I've ever dealt with. , Haley Hamilton, Nick Vongsavanh, Jason Palmer
Oct 22, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with both our sales and service teams. We strive to treat every customer like family, and it’s great to know that our efforts are appreciated. Looking forward to seeing you again!

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