Joe Cooper Chrysler Dodge Jeep Ram of Shawnee - Service Center

I took my truck in for its first oil change and service. The dealership took three hours to complete an oil change. The service technician did not check and verify tire air pressure levels when rotating the The dealership took three hours to complete an oil change. The service technician did not check and verify tire air pressure levels when rotating the tires. The manufacture recommends different tire pressure for the front and rear tires on the truck. The tire pressure warning lights came on as soon as I left the dealership. I had to adjust the air pressure myself to correct the issue. If technicians are skipping simple steps like verifying air pressure what else are they skipping. More

Great job, great service. Got me in and out quickly oil change and check up. Got me in and out quickly oil change and check up. More

I arrived early for my appointment, was met at the door gave them the keys and that was it. I was told of any issues I might of had and was out in about an hour and a half gave them the keys and that was it. I was told of any issues I might of had and was out in about an hour and a half More

Navy was very helpful and courteous! Time spent there was minimal and I had great popcorn!! Time spent there was minimal and I had great popcorn!! More

Had my 2nd oil change done last Friday I have a 2025 ram 1500, the staff was very friendly.the place was very clean I was able to get in and out quickly so very good experience highly recommend 1500, the staff was very friendly.the place was very clean I was able to get in and out quickly so very good experience highly recommend More

Navy met me at the door. Got me checked in and provided all the information that I needed to know. Set me up in the waiting room with drink and popcorn! Got me checked in and provided all the information that I needed to know. Set me up in the waiting room with drink and popcorn! More

On a cross country trip. Battery died several times in my Ram 1500. These guys replaced my battery and took care of me at a very reasonable timeframe. Got me back on the roa Battery died several times in my Ram 1500. These guys replaced my battery and took care of me at a very reasonable timeframe. Got me back on the road. Alex Mendoza was friendly, professional and very helpful. Highly recommend. More

Ronnie Columbus was very pleasant, friendly, and personable throughout the process. We highly recommend him and give him 5+ stars. He knows how to greet people and treat them with kindness, compassi personable throughout the process. We highly recommend him and give him 5+ stars. He knows how to greet people and treat them with kindness, compassion and respect. More

Phenomenal, transparent service with prompt communication, fair pricing, seamless process, and genuine care throughout, always. communication, fair pricing, seamless process, and genuine care throughout, always. More

Excellent service, customer friendly, technician Navy was outstanding in meeting my needs and service for my Challenger. outstanding in meeting my needs and service for my Challenger. More