Joe Cooper Dodge of Yukon

This dealership is very very friendly and super helpful. Honestly probably the best dealership ive been to. Im not sure the name of the guy that helped me in service yesterday but he is super great Honestly probably the best dealership ive been to. Im not sure the name of the guy that helped me in service yesterday but he is super great More

We took our charger in because we thought something was wrong with the drive shaft. After a few days we were told it was a part related to the housing of the transmission. It took almost 2 weeks to get the wrong with the drive shaft. After a few days we were told it was a part related to the housing of the transmission. It took almost 2 weeks to get the part and get it fixed. We got the car back and it was still making the noise after driving it for a few days. I called them and took it back in. After a few more days of them having it, they said it was the drive shaft. A week goes by and they call and say they fixed that but it's still making that noise. They then say it's the differential and they'll have to order those parts. After having the car a total of almost 2 months they call and say it's ready. We had bought the extended warranty, thank God. However, by the time it was all said and done they billed the warranty company close to $7,000. Oh and the first time it was in they also said the water pump was bad, yet the vehicle was showing no signs of that. But they replaced it. It was a lot of back and forth with them, and the car is still making that noise when you put it in reverse or drive. I'm so over it. Overall the service team was nice, I'm just not happy with all the back and forth and just throwing parts at it without fixing it. More

Sick of them not fixing it right in 1st place and adding extra stuff done need there when I can get it cheaper somewhere else extra stuff done need there when I can get it cheaper somewhere else More

I was able to get in quickly and the team was very polite and completed oil change quickly. and completed oil change quickly. More

Matthew was very professional and friendly. He explained everything and was not pushy about a couple of items they felt needed attention!!!! (very big plus) He explained everything and was not pushy about a couple of items they felt needed attention!!!! (very big plus) More

Scheduled service, was performed in a timely fashion, without any attempt to upsell. Unlike my last visit, where I was charged for a computer read, for what was supposed to be a recalled complaint, for without any attempt to upsell. Unlike my last visit, where I was charged for a computer read, for what was supposed to be a recalled complaint, for anti lock breaks. This was on my 2018 Ram 5500 More

Good communication skills when it came to parts, warranty claim and ready for pick up claim and ready for pick up More

Took the time to watch my video to replicate the issue. Very informative with the cause and claims process. Very informative with the cause and claims process. More

Brought my truck in without an appointment for a leaking CV joint. They got me in replaced the part and I was driving away 2 hours later. CV joint. They got me in replaced the part and I was driving away 2 hours later. More

I had service done to my vehicle it was awesome experience Samantha was my service representative very friendly and very knowledgeable also handled a claim for me always friendly and she has amazin experience Samantha was my service representative very friendly and very knowledgeable also handled a claim for me always friendly and she has amazing smile More