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Joe Machens Volkswagen
Columbia, MO
2,137 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,137 reviews
January 12, 2024
They’ve done a lot I’ve worked for my little Volkswagen. It runs great. Gotten a few extras on it and it’s always been perfect. It runs great. Gotten a few extras on it and it’s always been perfect. More
by mdbeaver1420
Verified Customer
November 24, 2023
work was done in a timely manner and was fairly priced. Will be back for all routine maintenance. Will be back for all routine maintenance. More
by joebillallen
November 18, 2023
Straightforward customer care. Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers More
by Brianpetersen173
November 15, 2023
Quick and easy experience Car was in and out and price was fair Service was friendly was fair Service was friendly More
by Alake1212
Employees Worked With
Other Employees :
Conrad Foster, Christopher Griffitts
November 13, 2023
Great service from Volkswagen as always. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. More
by amylou2804
Employees Worked With
Other Employees :
Conrad Foster, Charlie Nevels, Christopher Griffitts
November 08, 2023
I returned to Joe Machens VW because of the customer service. I bought a car from them 4 years ago and when I returned in 2023, I was able to have the same sales associate as well as the same General M service. I bought a car from them 4 years ago and when I returned in 2023, I was able to have the same sales associate as well as the same General Manager. A+ rating for this dealership! More
by The wayward wanderer
November 07, 2023
JM Volkswagen made the purchase of our new vehicle easy and seamless. The whole dealership was very helpful during the process. We were very happy with our purchase and sales person Michael. We would lik and seamless. The whole dealership was very helpful during the process. We were very happy with our purchase and sales person Michael. We would like to thank Raven DeBates for referring us to the dealership. More
by paula.debates
Employees Worked With
Other Employees :
Michael Dubes, Conrad Foster
November 05, 2023
Chris was a true professional who helped me navigate a tough situation with my daughter living in Columbia and me living in Florida. I would recommend this dealership to anyone for fairness, professionali tough situation with my daughter living in Columbia and me living in Florida. I would recommend this dealership to anyone for fairness, professionalism, and doing the right thing to help a potential customer. Thank you Chris! More
by Robin.goldin
Employees Worked With
Christopher Griffitts
November 03, 2023
Great dealership kind people! Roy was great to work with! He was able to get me exactly what I wanted! He made the buying process quick and easy! Roy was great to work with! He was able to get me exactly what I wanted! He made the buying process quick and easy! More
by hbleile98
Employees Worked With
James,Roy
