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Joe Myers Mazda

Jersey Village, TX

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Reviews
Vehicles
4.8
376 Reviews
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16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 207 service reviews

February 03, 2025

it is an excellent service though it takes 2 plus hours for an oil change. More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason proios
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Feb 05, 2025 -

Joe Myers Mazda responded

Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We apologize for the wait time during your oil change and will work to improve efficiency moving forward. We truly appreciate your patience and look forward to serving you again soon!

January 31, 2025

Great service department Very friendly and courteous All work completed in one visit Would recommend to anyone More

by ptemplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Henderson
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Feb 03, 2025 -

Joe Myers Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a positive experience with our service department. We strive to make every visit as smooth and efficient as possible. We appreciate your recommendation and look forward to serving you again!

January 29, 2025

I had a good experience, very excellent and super professional attention. Great service super recommended More

by Roozbehshariatzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jan 30, 2025 -

Joe Myers Mazda responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our team and received excellent, professional service. Your recommendation means the world to us, and we're delighted we exceeded your expectations. We appreciate you taking the time to share such positive feedback and look forward to continuing to provide you with outstanding service!

January 28, 2025

Everything went as smoothly as possible and the service was excellent. Would definitely recommend to anyone. More

by 281SnkrFiend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Trepagnier
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Jan 29, 2025 -

Joe Myers Mazda responded

We are deeply appreciative of your positive review highlighting the smooth and excellent service you experienced with us. Our team works hard to ensure every customer interaction meets the highest standards of quality and efficiency. Your willingness to recommend our dealership to others is the ultimate compliment, and we are grateful for your trust and confidence. We strive to consistently deliver the kind of seamless service that makes customers feel valued and satisfied. Thank you for taking the time to share your experience and for choosing our dealership.

January 27, 2025

Marc Gonzales was outstanding. He was so kind and professional thought out the entire process. Thank you so much for everything you do Marc! More

by Jailynn Shedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Gonzalez
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Jan 28, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Marc Gonzales provided you with outstanding service and made your experience kind and professional. He truly goes above and beyond for our customers, and we’re thrilled that you noticed. We appreciate your kind words and will be sure to pass them along to Marc. Thank you for choosing us!

January 25, 2025

Customer service is great. Isaac was very helpful and explained everything and answered all my questions. The remodeled dealership looks great and the waiting room is very comf More

by aobowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Jan 27, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful review! We're so glad to hear that Isaac was able to assist you and provide helpful explanations. It's also great to hear that you enjoyed our newly remodeled dealership and comfortable waiting area. We truly appreciate your feedback and look forward to serving you again in the future!

January 22, 2025

When I purchase my car, I get an offer from another dealership. I went to Joe Meyer Mazda to try to match the same deal but they told me give us time to work on it and they took like five days and then More

by Hany Rezk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jan 23, 2025 -

Joe Myers Mazda responded

While we would like to see each and every application approved immediately, sometimes it takes longer than we would like, sorry for any inconvenience.

January 14, 2025

Great service, Courteous young men behind the counter, and received my car back in a timely manner More

by fdbatman1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jan 16, 2025 -

Joe Myers Mazda responded

Thank you for your positive feedback! We’re delighted to hear that you received great service and found our team courteous. It’s fantastic to know that your car was returned to you in a timely manner as well. We appreciate your kind words and look forward to assisting you again in the future!

January 07, 2025

Friendly staff and transparent service is what I receive each time I have my car serviced at the Joe Myers dealership. More

by vineicep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 09, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently experience friendly staff and transparent service. Providing a positive and honest service experience is our priority, and it’s great to know we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

January 04, 2025

Kia is the best car bar none my brother and two daughters also purchased Kia cars Joe Myers Kia provides excellent service my family prefers all services at this dealership More

by katheylms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc gonzales
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Jan 08, 2025 -

Joe Myers Mazda responded

Thank you so much for your fantastic review! We're thrilled to hear that you and your family have had such positive experiences with Kia and our dealership. It's wonderful to know that you, your brother, and your daughters all love your Kia vehicles, and we truly appreciate your trust in us for your automotive needs. Our team is dedicated to providing excellent service, and your kind words motivate us to keep delivering the best for our customers. Thank you for choosing us, and we look forward to continuing to serve you and your family in the future!

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