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John Eagle Honda of Houston

Houston, TX

4.4
542 Reviews

18787 Northwest Fwy

Houston, TX

77065

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542 Reviews of John Eagle Honda of Houston

February 21, 2025

Very respectful and very polite well spoken and understanding as well as showing the best professionalism anyone can ask for More

by jrhtx.77038
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Feb 24, 2025 -

John Eagle Honda of Houston responded

Thank you for the wonderful feedback! We're pleased to hear that our team at John Eagle Honda of Houston provided such a professional and respectful experience. We appreciate your support!

February 21, 2025

Shout out to Ms. Kathy at John Eagle Honda. She was very helpful and informative. I will recommend her to my family and friends whenever they want to buy a car. More

by Rita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Feb 24, 2025 -

John Eagle Honda of Houston responded

Rita, thank you for the shout-out to Kathy and our team at John Eagle Honda of Houston! We're delighted to hear she provided helpful service, and we appreciate your recommendations and support. Take care until next time!

February 21, 2025

I had great experience with Kathy at John Eagle Honda. She was super nice and very professional. She helped me look for my dream car. Highly recommend her! More

by cotuvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Feb 24, 2025 -

John Eagle Honda of Houston responded

Thank you for the high recommendation! We're delighted to hear that Kathy provided a professional and pleasant experience at John Eagle Honda of Houston. Enjoy your dream car, and feel free to reach out if you need anything else!

February 21, 2025

John Eagle Honda is all about great customer service, a solid selection of vehicles, and an easy buying process. People love the friendly, knowledgeable staff, fair prices, and stress-free experience. Whet More

by hector_br_2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Feb 24, 2025 -

John Eagle Honda of Houston responded

Thank you for highlighting what makes John Eagle Honda stand out! We’re so glad you appreciate our customer service, great vehicle selection, and stress-free experience. It’s always our goal to ensure you’re well taken care of, whether you’re buying or servicing your car. We look forward to serving you again!

December 02, 2024

Do NOT at all cost buy from here will sell you a used lemon. I have had issue after issue. Electrical and they will not do nothing about it told me it's my extended warranty problem even though I did NOT More

by ttakeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Rodriguez, Luis Mariscal
September 17, 2024

Impressive service and great buying experience. Sales girl Kathy Nguyen was attentive and responsive to my specific demands. Highly recommended! More

by Anh.bui.most
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Sep 18, 2024 -

John Eagle Honda of Houston responded

Thank you for the high praise! We're delighted to hear that Kathy provided attentive and responsive service and left such a good impression here at John Eagle Honda of Houston. Enjoy your new vehicle, and we appreciate the recommendation!

June 19, 2024

Took a Ridgeline in for a recall issue. I know it takes awhile for a dealer to be reimbursed for recall work so since I was at 20% on brake pads had them replaced…vehicle was dropped off at More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going to list a name
Jun 20, 2024 -

John Eagle Honda of Houston responded

Hello, Thank you for sharing your experience. We apologize that there was a delay and that you felt inconvenienced. Our team strives to provide efficient, professional, and timely service, so it's unfortunate that your experience did not match those standards. Your feedback is valuable, and we will address this internally to ensure better customer care in the future. If you'd like to discuss further or have any other concerns, please reach out directly using the contact below. Best, Michael Mueller mikem@johneaglehonda.com Service Manager

June 06, 2024

Worst experience. Complete Nightmare. Don't even think about this dealer in Houston. Totally unprofessional team when it comes to sell the cars. I visited John Eag More

by srisre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Santiago, Luis Aular
Jun 07, 2024 -

John Eagle Honda of Houston responded

Hello, I'm sorry to hear about your experience and it is never our intent to cause dissatisfaction. It sounds like there was some miscommunication, and we apologize for any inconvenience caused. We strive for professionalism and regret that this wasn't reflected during your visit. If you'd like to discuss further or need assistance, please reach out directly using the contact below. Thank you, George Turosik gturosik@johneaglehonda.com 713-929-1803 General Sales Manager

May 29, 2024

I purchased a civic on Jhon eagle Honda of Houston. Sales person Victoria Cano was very professional, but I had a very bad experience on financial with Kysbel Aguirre she said in order to get a better More

by Gaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kysbel Aguirre, Francisco Rodriguez, Victor Cano
May 30, 2024 -

John Eagle Honda of Houston responded

Hello, I'm truly sorry to hear about your frustrations regarding the financing process. We strive for transparency and honesty in all our dealings, so it's concerning to read this feedback. We'd love to get this issue resolved for you promptly. Please reach out directly so we can address them and work towards a resolution. Thank you, George Turosik gturosik@johneaglehonda.com 713-929-1803 General Sales Manager

May 08, 2024

Noah was great! He helped us find a great car for the price we were looking for. He was very nice and welcoming and he made everything easy going and the process smo More

by mikenvicky.velez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Francis
May 08, 2024 -

John Eagle Honda of Houston responded

We're so glad to know that Noah was able to assist you in finding the perfect car at John Eagle Honda of Houston. Thanks for your kind words about his service!

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