Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Hiester Chevrolet of Lillington
Lillington, NC
158 Reviews
As the preferred new and used Lillington Chevrolet dealer John Hiester Chevrolet would like to welcome you! Whether you're researching the latest popular Chevrolet models hybrid vehicles trucks SUVs used cars financing options or are looking for a reliable service and parts department our dealership has you covered! See our new inventory including the all plush Chevrolet Malibu sleek Equinox or rugged Silverado today.
Our dealership also has a great selection of quality used vehicles to choose from. We're a short drive from Sanford and Fayetteville and we invite you to visit us in person take a test drive an
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 158 reviews
January 15, 2026
I purchased a 2014 Nissan Versa Note from John Hiester Chevrolet in Lillington North Carolina December 2024. From day one the car started having issues. The dealership did offer assistance and replaced a Chevrolet in Lillington North Carolina December 2024. From day one the car started having issues. The dealership did offer assistance and replaced a serpentine belt that was almost broken into. I started hearing a squealing noise on the first day I drove at home. When they replace the serpentine belt they assured me that was the issue. Several times later I drove the car to the dealership with the same issue. They never admitted to the hearing the squealing noise. Over a period of several months back and forth with the dealership they finally admitted to hearing the squealing noise, the mechanic said it was a bearing so they replaced that. The noise did stop. About the same time I noticed my car was hesitating when accelerating and jerking when changing gears. I took it back to the dealership for a complimentary inspection. During the inspection the mechanic said he couldn't find anything wrong. I requested the mechanic ride with me so I could pinpoint the issue that I was talking about. The mechanic road with me and I pinpointed the problem. I thought I was having transmission issues, but the mechanic suggested that it was not an issue with the transmission but instead a issue with the gas system. He recommended that I buy seafoam and put in the gas tank for treatment. Under his advisement I did that. Then it created a bigger issue. Gas mixed with my oil. This resulted in a knocking noise in the engine. Once again they denied any thing was wrong with the vehicle. Now my car will only get over 40 miles per hour. I took it and had it checked and it threw a code that results in several issues possible to do with the engine and gas system. I do not recommend any one buying a used vehicle from this dealership. More
by wandathornton425
Employees Worked With
Tim service department manager, Keith Tripp GM
June 05, 2025
The day that I called to make an appointment for my oil change and tire rotation, they took me in that morning. I was also made aware of my cabin filter. I am always happy wit the service at Hiester CHEVRO change and tire rotation, they took me in that morning. I was also made aware of my cabin filter. I am always happy wit the service at Hiester CHEVROLET in Lillington. More
by ernestajr824
Employees Worked With
Parker, John
May 29, 2025
Jacob was very easy to work with. He was knowledgeable and answered questions very professionally. The car was delivered to my doorstep same day! I will continue my relationship as cu He was knowledgeable and answered questions very professionally. The car was delivered to my doorstep same day! I will continue my relationship as customer service was top notch. More
by lhooker
Employees Worked With
Jacob Cavanagh
April 07, 2025
Both the sales manager Lindsey and salesman TJ were top notch. We made a deal within about 15 minutes and everything was handled with professionalism and courtesy. notch. We made a deal within about 15 minutes and everything was handled with professionalism and courtesy. More
by Marley
Employees Worked With
Lindsey, TJ
March 25, 2025
I have been doing business here since around 2017. . Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me . Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done. More
by Mrs Brimmer
Employees Worked With
Jennifer
March 13, 2025
I purchased my car from the Fuquay John Heister Dealership a year ago. I have to say that I am very satisfied with the service I have received from day one! It has been conveinent to use their vale Dealership a year ago. I have to say that I am very satisfied with the service I have received from day one! It has been conveinent to use their valet service to have my car serviced at the Lillington location. I get reminders via mail and texts to have my car serviced. They make it easy to set the appointments and they communicate with me throughout the process. I highly recommend John Heister Dealerships! More
by Sherri
Employees Worked With
Parker
