John Hiester Chevrolet of Lillington

I had a wonderful car buying experience at John Hiester Chevrolet in Lillington, NC. I was in the market for a used Rav-4. I compiled a list of potential buys on my own from a few different dealerships. Chevrolet in Lillington, NC. I was in the market for a used Rav-4. I compiled a list of potential buys on my own from a few different dealerships. The one I found at Hiester Chevrolet happened to be my first choice and turned out to be the right one. I found it on Carfax's website and sent an inquiry through that. Ashely Herrington responded in a timely and professional manner. She was very friendly and helpful with scheduling a time for me to come look at the vehicle and put it on hold for me until I could get there later in the day. When I arrived at the dealership I saw the vehicle was already pulled up out front. My husband and I were able to do an initial walk around without being descended upon by a swarm of salespeople. Once we got inside we were paired up with salesman Kris Klingel. He was very friendly and patient with our questions and concerns. I opted to not buy it right away that night, because I wanted a little more time to think about it after seeing and driving the vehicle. I also wanted to get my father's take on the vehicle because every daddy's girl no matter how grown they are likes to have dad's opinion on decisions like this. Kris and the sales manager were very accommodating to that and allowed me to take it to show my father which I greatly appreciated. The concerns I had when I returned the next day were addressed with professionalism. They really made me feel like they genuinely cared about me being satisfied with the resolutions to the questions I had. Kris never got impatient or pushy which is so refreshing to see in a salesman. I myself once worked at a high sales and service volume car dealership for a few years. So I know from personal experience how and why car salesmen tend to get a bad reputation. Take it from me - you need not worry about that with this dealership. In fact this is the only car dealership I have set foot on during business hours where I didn't feel like chum in shark infested waters. In fact Kris Klingel was more like Kris Kringle - getting my new to me vehicle was darn near as good as waking up on Christmas morning to find the toy you asked Santa to bring you. Thank you Kris for your patience and professionalism. And thank you John Kiester Chevrolet of Lillington for all your hospitality. More

I took my Sonic Chevrolet in for an oil change today and everyone at John Heister Chevrolet of Lillington was very professional and helpful. Tom Fleming everyone at John Heister Chevrolet of Lillington was very professional and helpful. Tom Fleming More

This service department and it's staff are amazing. They go out of their way to make sure you leave there Completely Satisfied. I highly recommend this dealership above all others. go out of their way to make sure you leave there Completely Satisfied. I highly recommend this dealership above all others. More

My vehicle had a recall. The dealership made it so easy to get the recall done. I highly recommend John Heister Chevy for sales and service. to get the recall done. I highly recommend John Heister Chevy for sales and service. More

Very pleased with the dealership. Went in for oil change and tire rotation. Left with the feeling I may have found a place I can trust with my vehicles and tire rotation. Left with the feeling I may have found a place I can trust with my vehicles More

John Hiester of Lillington is a superb organization! Great service! I will continue to purchase vehicles from Hiester and have my vehicles serviced by their professional and knowledgeable staff! Great service! I will continue to purchase vehicles from Hiester and have my vehicles serviced by their professional and knowledgeable staff! More

Excellent and friendly service.Would buy from them again. They helped me in every way I requested.The salesman was very accommodating. This is the first vehicle I have bought and I have bought many when I w They helped me in every way I requested.The salesman was very accommodating. This is the first vehicle I have bought and I have bought many when I was not at all intimidated. More

Very accommodating, easy to navigate through service department. Totally informative of required maintenance! Able to easily make an appointment, all said worth the twenty mile drive!!!! department. Totally informative of required maintenance! Able to easily make an appointment, all said worth the twenty mile drive!!!! More

Excellent place to buy a vehicle from. They treat you like you are family. They are very friendly, kind and polite. They were willing to work with you and help you on any needs. like you are family. They are very friendly, kind and polite. They were willing to work with you and help you on any needs. More

Hiester Lillington is great, the 4th Truck I have bought from them! I will definately buy again! Josh was a great salesman and certainly exceeded my expectations! from them! I will definately buy again! Josh was a great salesman and certainly exceeded my expectations! More