John Hiester Chevrolet of Lillington

May 17 2024 I took my brand new 2020 Silverado in cause I noticed the oil was fingernail deep on oil stick well they find had a oil cooler leak under warranty. So did oil change and was told part was being o noticed the oil was fingernail deep on oil stick well they find had a oil cooler leak under warranty. So did oil change and was told part was being ordered well 9/1/2024 after leaving from getting my wife's oil changed I mentioned as to why has no body notified me if part came in so the parts manager apparently went to parts side of dealership and find one was put on that Monday on labor day. So that's my 4 stare review and is the only issue I have had and been a customer of heisters since early 2000's would I continue to use heisters chevy yes I would More

Great customer service and detail oriented to customers needs. Professional and knowledgeable with their service needs. Professional and knowledgeable with their service More

Gray customer service. The salesman and finance manger explained everything in detail along with the extended warranty information. The salesman and finance manger explained everything in detail along with the extended warranty information. More

Great Service got 2 of My vehicles serviced and didn't have to go into the dealership. Service reps had valet come and pick up the vehicles and drop them off thank you Chevy have to go into the dealership. Service reps had valet come and pick up the vehicles and drop them off thank you Chevy More

Kyle was so kind and made us feel very comfortable while looking and the purchase of our used but new to us vehicle thanks for your kindness looking and the purchase of our used but new to us vehicle thanks for your kindness More

Extremely professional services but not happy about adding a credit card charge on top of the bill adding a credit card charge on top of the bill More

I am very dissatisfied with the pricing of a key fob I received. Just a poor experience. received. Just a poor experience. More

The friendly,Curtiss, get the work done correctly and a fair price and will pick you up and take you back home Great place! fair price and will pick you up and take you back home Great place! More

Just completely excellent service and an experience. Julia and her boss....and the entire staff I had dealings with were beyond excellent, professional...but so very very importantly.... she; Julia.. Julia and her boss....and the entire staff I had dealings with were beyond excellent, professional...but so very very importantly.... she; Julia...cared. her compassion level, helping, guidance and excellence in knowledge was outstanding. This is my 4th or experience at Hiester lillington chevrolet... and it's been wonderful each time... I've only been in NC. for 3 years from MD...and services here with heister has been 10 fold better than my times in MD. I WILL RECCOMMEND THEM ALWAYS!!.. I've even brought my wife's 2021 KIA K-5 GT for an oil change!!.. again...excellent service.... More

Very pleased with my new purchase. James, who helped me throughout the purchase was wonderful, made sure all my concerns were addressed. He went above and beyond to make sure I got the James, who helped me throughout the purchase was wonderful, made sure all my concerns were addressed. He went above and beyond to make sure I got the vehicle I wanted. Which included bringing it out to me to test drive and then delivering it to me after I purchased it. He was willing to come in on Sunday to deliver my car, which is normally the day the dealership is closed . The transaction was seamless. Highly recommend anyone looking for a new or used car to definitely contact James or any of the other staff at John Hiester Chevrolet. I was also introduced to the service department. I couldn’t have asked for a better Experience and purchasing a new car. More