John Hoffer Chrysler Dodge Jeep RAM

John Hoffer Chrysler Dodge Jeep RAM
2816 South Grand Avenue
Carthage, Missouri 64836

Sales: (417) 358-5951
Service: (417) 358-5951
Parts: (417) 358-5951

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
TIM PEAVLER TIM PEAVLER
SALES MANAGER
LARRY ALLISON LARRY ALLISON
FINANCE MANAGER
CRISSY RICHMAN CRISSY RICHMAN
SALES CONSULTANT
RANDY CAHOON RANDY CAHOON
SALES CONSULTANT
STEVE GRANT STEVE GRANT
SALES CONSULTANT
ERIC KELLER ERIC KELLER
SALES CONSULTANT
BOB JOHNSON BOB JOHNSON
SERVICE MANAGER
JASON DEPRIEST JASON DEPRIEST
SALES CONSULTANT
SHAWN GARRISON SHAWN GARRISON
SALES CONSULTANT
Crystal Hart Crystal Hart
Sales Consultant
Need a New Car?

Dealership Amenities
Cable TV
Customer Lounge Area
Free Coffee
Free Drinks
Television
pop machine
Instant Financing
Pet Friendly

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
23 Reviews
John Hoffer Chrysler Dodge Jeep RAM

Overall Score: 5 Star Rating4.9



About John Hoffer Chrysler Dodge Jeep RAM
Certified: John Hoffer Chrysler Dodge Jeep RAM
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, John Hoffer Chrysler Dodge Jeep RAM has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



StevenHayward
5/14/2012 11:27:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: BOB JOHNSON

My Review of John Hoffer Chrysler Dodge Jeep RAM:
Very friendly and helpful attitude. Got my vehicle right into the shop as scheduled, and even though it wasn't an urgent matter and was warranty service, quickly took care of the problem.

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josh_jacklyn
5/5/2012 12:48:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: brandon book

My Review of John Hoffer Chrysler Dodge Jeep RAM:
was just passing thru carthage and decided to stop in at the dealership to see what they had. was greeted friendly, and the salesman wasn't pushy at all like you would get at some of the bigger dealerships. i told them what i wanted and what i was looking for, and they did their best to make that happen. was the easiest car buying expierence that i have ever had. will definatley tell everyone i know to go to john hoffer dodge.

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Arronramsey
4/20/2012 10:10:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LARRY ALLISON, ERIC KELLER, TIM PEAVLER, DAVE STEPHENS

My Review of John Hoffer Chrysler Dodge Jeep RAM:
Found a jeep at a John hoffer dealership in Topeka, ks. I Asked the Carthage,Mo crew to bring it to Carthage so I could look it over, test drive it, and if satisfactory, buy it. They saved me over 7 hours of driving, and dealing with an unfamiliar dealership. We did credit app over the phone, and everything was ready when jeep arrived. I was in the building maybe an hour. I can not be more satisfied with my purchase! I have also used the service department with a previous truck and was very happy. Thanks guys!

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amberfaye
4/13/2012 11:19:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: LARRY ALLISON, RANDY CAHOON, JASON DEPRIEST, TIM PEAVLER

My Review of John Hoffer Chrysler Dodge Jeep RAM:
We have used John Hoffer Dodge for the last three of our vehicle purchases, even though we have looked else where we allways come back to them. They work with use to get the vehicle we want for the price we want.

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Tglory
4/9/2012 1:38:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: BOB JOHNSON

My Review of John Hoffer Chrysler Dodge Jeep RAM:
Being a single female who has to make all the decisions on her home and transportation, it is very important to feel that I can trust a service department. In the past, I have spent money on unnecessary parts and labor because of the mere fact that the service people felt that I wouldn't know the difference. Unfortunately, I didn't and had become skeptical. I have known the Hoffer service department for about five years now, and I think they are very good at explaining why a service is necessary. I have called from out of town before when some kind of indicator light has come on, and Bob Johnson has been very helpful to tell me what the light means and what needs to be done. He has a very kind demeanor and truly has an attitude to serve people. The mechanics are also polite, which is rare in this current time of so much apathy and resentment. I appreciate that so much and thought this review would be a way of showing my gratitude. By the way, I happened to see the card with this website on it and asked if I could take the card with me. They didn't ask me to.

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DonnaEvans
3/23/2012 7:34:23 PM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LARRY ALLISON, ERIC KELLER

My Review of John Hoffer Chrysler Dodge Jeep RAM:
I just bought a 2011 Nisson Rogue from Eric Keller. He was personable,knowledgable,and a great salesman. I will come back if Im in the market for another car. Larry Allison filled out the paperwork and he was also very friendly and efficient.

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Caleigh Johnson
3/17/2012 9:51:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Crissy and Dave

My Review of John Hoffer Chrysler Dodge Jeep RAM:
I had been looking for a Chevy Colorado for about a month and couldnt find anything around Joplin. I met with Dave and Crissy and they found me exactly what I was looking for, color and all. The truck was in Detroit, they flew someone out and he drove it back at no additional cost to me. Crissy was great, she was very kind and did whatever she needed to accommodate me. The truck was everything I wanted and everything they said it was. I would recommend anyone to go see Crissy for their next vehicle.

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qmrichardson
3/10/2012 5:30:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Crystal Hart

My Review of John Hoffer Chrysler Dodge Jeep RAM:
I would highly recommend John Hoffer Dodge after my recent experience purchasing my first heavy duty diesel truck. I saw the truck on Autotrader.com and called Crystal to inquire. She was able to meet every demand I had, and even deliver the truck over three hours away to my location on the very next day. Absolutely phenomenal and convenient buying experience. Thanks to the entire team there that made this so easy. For that, I will be leaving the John Hoffer Dodge letters on the back of truck. Thanks again!

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Response from: John Hoffer Chrysler Dodge Jeep RAM
Added: 3/12/2012 10:27:28 AM
Richardson

I want to take the time to thank you for the dealerrater,and hope to always help with all your automotive needs in the future. If there is anything we can do please feel free to call any time.

Thanks
The John Hoffer Team
Crystal Hart

scooterwolfie@gmail.com
3/7/2012 11:56:47 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: BOB JOHNSON

My Review of John Hoffer Chrysler Dodge Jeep RAM:
They were very helpful and took the time to let us test drive several cars to decide which car(s)we wanted. The service department is very through and truthful, if you have any issues with your vehical it was fixed in a timly manner. The service department even picked up our car at my husbands work to perform a oil change.
Thank you

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Response from: John Hoffer Chrysler Dodge Jeep RAM
Added: 3/8/2012 10:22:41 AM
scooterwolfie

We are very proud to hear that you had a great experience with how helpful our service perfessionals are. We hope to meet all your future vehicle needs. Also thanks for the nice comments you had to say about your sales perfessional, I know that alf is the kind of worker that goes out of his way to meet a customers needs.

klkorn
3/7/2012 7:36:42 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TIM PEAVLER, CRISSY RICHMAN

My Review of John Hoffer Chrysler Dodge Jeep RAM:
I came to John Hoffer Dodge looking for a better vehicle, with better gas mileage. I got just that and I am very pleased with my new purchase. I was even happier when I told them what I could afford with payments and they made it all happen. I was a bit shocked though leaving the dealership in my new vehicle to see that the gas tank was completly on empty. But overall I am very happy and it was a pleasant experience.
Thanks to all of you at John Hoffer Dodge.

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