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Johnson Dodge Chrysler Jeep - Service Center

Budd Lake, NJ

4.6
48 Reviews

48 Reviews of Johnson Dodge Chrysler Jeep - Service Center

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April 20, 2015

It's a stealership, what did you expect. Brought in 2002 liberty for recall, they installed a trailer hitch to protect the fuel tank and replaced a switch on the transfer case. When we got ho More

by ryan69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stupid
March 25, 2015

Friendly and terrific service! It was such a pleasant experience, I look forward to going back. Also, I appreciated the ride to and from the Target down the road so I could get som More

by Fergimain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Bockhorn
March 08, 2015

Ken Taylor, great customer service!! very personable. My wife recently took our car in for repair. We have been going to Johnson Dodge for years because they really take care of the customers. Recently, w More

by shatrox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Taylor
March 05, 2015

Truly selfless employees, put customer first! What a wonderful experience. Wen't here to fix something a previous mechanic screwed up. The service manager Dennis was extremely helpful... A fuse More

by lav04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Pariso
November 29, 2013

If this wasn't the only Jeep service center in the immediate area, they'd be out of business. Earlier in the week, I scheduled an 8:15am (Friday morning) appointment for my Jeep. The service was a rec More

by JamesM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete C
July 10, 2013

Johnson Dodge told me anything I want to hear to sell me a vehicle and now three years later they are unresponsive and not helpful. They are refusing to honor the warranty they provided when purchased. They More

by cgray14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Service and Jack GM
March 27, 2013

I came in for a simple part for my jeep and once I bought it 15minutes later I found out it wasn't the correct part so I returned it. When asked to return it the parts employee (mike) instantly through a sn More

by 06jeepwrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
January 28, 2010

FIVE STAR SERVICE? WRONG!!! It is crystal clear why Chrysler is in trouble, they let a service department like this exist, I took my vehicle in for a minor issue and now it is almost a year later, And More

by ds44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Candito, Dennis Pariso
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