110 Reviews of Johnson Honda of Stuart - Service Center
Love coming to this service center Every time I use this service center I am greeted with amazing people. They are friendly and really listen to my concerns. And I never feel like I am Every time I use this service center I am greeted with amazing people. They are friendly and really listen to my concerns. And I never feel like I am being scammed. More
Love my local Honda! I've never had anything but exemplary service at Johnson Honda of Stuart. I bring my little '07 Fit in to them for all of her routine maintenance and I've never had anything but exemplary service at Johnson Honda of Stuart. I bring my little '07 Fit in to them for all of her routine maintenance and her (rare) repairs and I recommend them to everyone. They go above and beyond! More
First Time Service This was the first time since we purchased our 2016 Honda we had been back for service and were very pleased with the professional help both by servic This was the first time since we purchased our 2016 Honda we had been back for service and were very pleased with the professional help both by service advisor & shuttle driver. More
Awesome Experience Specifically... Thank you Bill Ray and Jay! I appreciate your integrity and honesty in taking into consideration CUSTOMER SATISFACTION! I truly appr Specifically... Thank you Bill Ray and Jay! I appreciate your integrity and honesty in taking into consideration CUSTOMER SATISFACTION! I truly appreciate the time you both took with me making me one happy customer even after the sale! I wish there were more like you both, the automobile industry and this dealership should be proud of you both! I highly recommend any customer to deal with either of you.... You made my life a lot brighter at the end of the day. More
Not great customer service I had air condition fixed and my car came back afterwards shaking. It never shakes before they repaired. They tried to say it was motor mounts but oth I had air condition fixed and my car came back afterwards shaking. It never shakes before they repaired. They tried to say it was motor mounts but other dealer in Ft Pierce said it was not. The manager was rude and made me feel like it was my problem. The air is not working again and I know have to take it back after 9 months. I am regretting the experience because they are not nice. If you pay the money you don't want your car fixed right and not to have rude service from manager or service workers. I hate to go back. More
Rude and angry Service Manager I am new to the area and was investigating the dealership for servicing my 2015 Accord. While there I overheard a man in the next office getting loud I am new to the area and was investigating the dealership for servicing my 2015 Accord. While there I overheard a man in the next office getting loud with another gentleman. The gentleman was being quite courteous and was apparently there to talk about a product he was selling to dealerships. I asked the valet that had greeted me what was going on and he told me that the Service Manager (Richard King) hates salesmen. I was perplexed because I thought salesmen are what a dealership should like and respect. For the life of me I could not understand why a Manager at a beautiful looking dealership like this would be so unprofessional and rude to someone in his same industry. I decided I could not do business with someone so rude and unprofessional and I told the valet I would not be dropping off my car. The valet was very nice and apologized for the behavior I had witnessed. If this is the way Mr. King treats people in view of the public, what kind of treatment could I expect if I had any trouble? I went to the new Acura Dealership a few miles up the road and they were awesome! More
Service Dept. Poor Customer Care I am the 2nd owner of a pre-owned Odyssey. I took the van to the original purchased dealership for service. I lost count how many times George the ser I am the 2nd owner of a pre-owned Odyssey. I took the van to the original purchased dealership for service. I lost count how many times George the service rep called me by the previous owners name. Even when he called me to advise the work was complete he called me by the previous owner name. Also when you schedule a service on the internet, the prices there are totally false. They website is also contracted out. They only info that gets passed down to the dealer computer is your vehicle information, the appointment date/time and what service is due according to the mileage of the vehicle. NO PRICING. You'll find that out when you're standing in from of the service rep. The sales dept. is much better than the service dept. More
I have used Johnson Honda service for the car purchased there as well as for the car I brought with me from New Jersey. They are, in one word, professionals. Appointments are taken on-time. Waiting area there as well as for the car I brought with me from New Jersey. They are, in one word, professionals. Appointments are taken on-time. Waiting area is customer friendly. Explanations are provided for work recommended. Unnecessary work is not done; in my first visit for an oil change, they informed me that it was too soon, but they washed my vehicle free of charge nonetheless. More
I am very impressed with the service department at Johnson Honda. I brought my Odyssey in for 100K service and automatic door problems. Jim was knowledgeable, respected my budget needs, and worked w Johnson Honda. I brought my Odyssey in for 100K service and automatic door problems. Jim was knowledgeable, respected my budget needs, and worked with me to to offer competitve pricing. My van was ready when promised and the courtesy driver was punctual and polite. I was pleasantly surprised by the professionalism of everyone I met. My van runs like new and was well detailed. Thank you Johnson Honda. More
On vacation in Stuart from NC and had a leak in the front tire of my Odyssey. Stopped at Johnson Honda and the problem was identified very quickly and repaired in a similar manner. Car then washed much more tire of my Odyssey. Stopped at Johnson Honda and the problem was identified very quickly and repaired in a similar manner. Car then washed much more than my expectations. People were a pleasure to deal with and the facility is outstanding. If I lived in Stuart, Johnson Honda would certainly be my choice for vehicles and service. More