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Johnson Honda of Stuart - Service Center

Stuart, FL

4.7
110 Reviews

110 Reviews of Johnson Honda of Stuart - Service Center

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December 15, 2016

Love coming to this service center Every time I use this service center I am greeted with amazing people. They are friendly and really listen to my concerns. And I never feel like I am More

by KSKKfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Tuscan
Dec 20, 2016 -

Johnson Honda of Stuart responded

Thank you for reviewing our Service department!

December 15, 2016

Love my local Honda! I've never had anything but exemplary service at Johnson Honda of Stuart. I bring my little '07 Fit in to them for all of her routine maintenance and More

by RoyClan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mays, Patrick Liddy
Dec 29, 2016 -

Johnson Honda of Stuart responded

Thank you for trusting us with your Fit, Roy!

December 15, 2016

First Time Service This was the first time since we purchased our 2016 Honda we had been back for service and were very pleased with the professional help both by servic More

by FRCunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Tuscan
Dec 20, 2016 -

Johnson Honda of Stuart responded

We're happy to hear that you had a great Service visit. Thank you for the review!

October 25, 2016

Awesome Experience Specifically... Thank you Bill Ray and Jay! I appreciate your integrity and honesty in taking into consideration CUSTOMER SATISFACTION! I truly appr More

by Schnzrs4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 12, 2016 -

Johnson Honda of Stuart responded

Thank you for taking the time to tell us about your great experience with Bill Ray and Jay! We appreciate your recommendation.

October 05, 2016

Not great customer service I had air condition fixed and my car came back afterwards shaking. It never shakes before they repaired. They tried to say it was motor mounts but oth More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deborah Dermontigny,Manuel Vega, and Service Manager
Oct 11, 2016 -

Johnson Honda of Stuart responded

Thank you for reaching out and we apologize about your poor experience. We have sent your comments to our Service Manager for his review.

December 08, 2015

Rude and angry Service Manager I am new to the area and was investigating the dealership for servicing my 2015 Accord. While there I overheard a man in the next office getting loud More

by Ally
Friendliness
Recommend Dealer
No
Employees Worked With
Once of the service valets. He was a nice young man, but I neglected to get his name.
Dec 09, 2015 -

Johnson Honda of Stuart responded

We apologize and assure you that that tone of voice is uncharacteristic of our dealership employees and Mr. King in particular. Thank you for your feedback.

March 11, 2015

Service Dept. Poor Customer Care I am the 2nd owner of a pre-owned Odyssey. I took the van to the original purchased dealership for service. I lost count how many times George the ser More

by Nico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Carpio
Sep 10, 2015 -

Johnson Honda of Stuart responded

Thank you for your feedback, Nico. Your experience clearly does not reflect our high standards. In particular, I am going to address the issue with pricing immediately. Regarding your name, it seems the vehicle was still associated with the former owner in our system. However, our staff still should have addressed you by your correct name, and I apologize that they did not.

February 28, 2014

I have used Johnson Honda service for the car purchased there as well as for the car I brought with me from New Jersey. They are, in one word, professionals. Appointments are taken on-time. Waiting area More

by cpa28761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
March 24, 2011

I am very impressed with the service department at Johnson Honda. I brought my Odyssey in for 100K service and automatic door problems. Jim was knowledgeable, respected my budget needs, and worked w More

by drohe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service department
March 10, 2011

On vacation in Stuart from NC and had a leak in the front tire of my Odyssey. Stopped at Johnson Honda and the problem was identified very quickly and repaired in a similar manner. Car then washed much more More

by tomandlynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor James Lathrop and Technician Jerry Wallmueller
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