Johnson Hyundai of Wake Forest

Brought our car in for an unexpected visit due to a nail in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told owner that would allow more time to clean the car. Car not cleaned at pickup. I spoke to service manager regarding incident on 2/14. He asked for a day or two to listen to telephone tapes of the conversation between the rep and the owner as car cleanings in this circumstance are atypical. Here we are on March 1, 2026 and I am still waiting for a response from the service manager. Disappointed in lack of follow-through. More

Great vehicle selection. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. More

Smooth experience at Johnson Hyundai of Wake Forest. It was our first stop and worked out well. It was our first stop and worked out well. More

Service department was very helpful communicating with me over the course of working with my car. over the course of working with my car. More

The service and time was great. However there were grease marks on my steering wheel when I picked up my car! I feel this should not have happened as I have previously serviced veh However there were grease marks on my steering wheel when I picked up my car! I feel this should not have happened as I have previously serviced vehicles for living. I hope this doesn’t happen again. Thanks More

Very pleasant and pleased. Excellent service and willing to help with everything. Answered all questions and great customer service. Excellent service and willing to help with everything. Answered all questions and great customer service. More

The sales associate over promised and under delivered after purchase and delivery. They also did the dealership usual of we can’t do any better until I was walking out and they did in fact do better. Ult after purchase and delivery. They also did the dealership usual of we can’t do any better until I was walking out and they did in fact do better. Ultimately the deal was fair but I’m not a fan of wasting time. Other than those things my experience was not too bad. More

Personnel through out dealership are very courteous and respectful . Service techs do their work efficiently . respectful . Service techs do their work efficiently . More

Service was prompt and straightforward. Technician was friendly and helpful. Overall a very good experience. Technician was friendly and helpful. Overall a very good experience. More

The online appointment process was quick and easy. The service reps were welcoming, professional and knowledgable. My vehicle was completed at the promised time. The service reps were welcoming, professional and knowledgable. My vehicle was completed at the promised time. More