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Johnson Subaru of Cary

Cary, NC

4.9
360 Reviews

109 Mackenan Dr.

Cary, NC

27511

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Showing 360 reviews

December 02, 2025

Sales rep Jonathan Moore was best sales rep we’ve ever had in years of buying cars. Super helpful and not pushy at all. Financial rep also great. Overall a score of 10 for the experience. More

by dess.clark14@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moore
Dec 02, 2025 -

Johnson Subaru of Cary responded

We are honored by your feedback! It's fantastic to hear you felt supported by Jonathan and our team. Thank you for choosing Johnson Subaru of Cary and please let us know if we can help you with anything else.

December 02, 2025

Jordan was very courteous and guided me through my first visit. Excellent service all around. Waiting area was very comfortable. This is where I will continue to have my Crosstrek serviced More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan service department
Dec 03, 2025 -

Johnson Subaru of Cary responded

Hi Paul, we're glad Jordan made your first visit a smooth one. Thank you for choosing Johnson Subaru of Cary, and we look forward to serving your Subaru Crosstrek in the future!

November 14, 2025

My wife and I have been using this dealership for the better part of 10 years. We have our vehicle serviced there regularly and appreciate their professionalism. Recently we had the vehicle in for serv More

by wbrown30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor. Robert
Nov 14, 2025 -

Johnson Subaru of Cary responded

Thank you for sharing your wonderful feedback! We’re delighted to hear that Robert and our team have made such a positive impact on your experience over the years. We truly value your loyalty and look forward to many more successful visits in the future. See you next time at Johnson Subaru of Cary!

November 09, 2025

The staff is always ready to help even if you dont have a scheduled appointment, but you are upset that something doesn't seem right. More

by sunyarita
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jaimie
Nov 10, 2025 -

Johnson Subaru of Cary responded

We love to hear that our team is always ready to assist at Johnson Subaru of Cary. Thank you for the fantastic feedback!

November 06, 2025

This dealership is very customer focused friendly. We were looking at different SUV/ Wagons and were impressed with the 2025 Outback Limited and able to complete Sales transaction and Highlander trans More

by Ufelix53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garry Rawlings; Emma
Nov 06, 2025 -

Johnson Subaru of Cary responded

Congratulations on your 2025 Subaru Outback Limited! We appreciate your business and recommendation. Thank you from all of us at Johnson Subaru of Cary!

November 02, 2025

Responsive and attentive to customer needs; thoroughly checks out car well beyond period check list More

by mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 04, 2025 -

Johnson Subaru of Cary responded

Thank you for taking the time to review Johnson Subaru of Cary, Mike!

October 18, 2025

Modern, comfortable and clean facility with friendly staff who make customers feel right at home. Snacks and drinks were a plus! More

by truwes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson, Paul Casbarro, Robert Brunson
Oct 21, 2025 -

Johnson Subaru of Cary responded

We're happy to hear you felt right at home! Thanks for choosing Johnson Subaru of Cary, and we hope to see you again soon.

October 15, 2025

I just purchased my third Subaru from Johnson Subaru. I am very satisfied with the service I receive and the deals we have made. More

by Les
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jemay Ward
Oct 16, 2025 -

Johnson Subaru of Cary responded

Hi Les! Congratulations on your new Subaru! We are so grateful for your business and your continued support of Johnson Subaru of Cary!

September 29, 2025

Great Service Department, the Service Technician, Ray Jones was courteous and promptly informed me of the issues that needed to be serviced on my vehicle.. The repairs were performed in a reasonable amou More

by Florella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Jones
Oct 01, 2025 -

Johnson Subaru of Cary responded

Florella, we're delighted to hear you had such a positive experience with Ray and the rest of our team. We appreciate your business and look forward to working with you again at Johnson Subaru of Cary's Service Department. Safe travels!

September 16, 2025

Went for misfire problem and they tried to convince me to do walnut blasting cleaning which charge $1200. It’s a big number so I requested an inspection video. Waiting for three days and they just said no vi More

by h1137645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thompson
Sep 17, 2025 -

Johnson Subaru of Cary responded

We are sorry for the inconvenience and lack of communication you experienced. We aim to provide clear and timely services, and it sounds like we fell short in this case. We would like the opportunity to address these concerns directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com. Thank you.

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