
Jones Acura
Lancaster, PA
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46 Reviews of Jones Acura
We stopped in to look at an S U V, thinking it would be easier to transport our Lab in than our TL. We have several Acura’s and wanted to stay with the Acura brand, if possible. We were fortunate to have J easier to transport our Lab in than our TL. We have several Acura’s and wanted to stay with the Acura brand, if possible. We were fortunate to have John Drescher as the sales rep. John was helpful and easy to work with. We wound up buying an RDX and trading our TL. John got us a good deal and the transaction was smooth. I would recommend John as a sales representative without reservation. More
My wife and I had a most positive experience buying our new RDX at Jones Acura! Andy Pilotti and Will Cross made this purchase amazingly smooth! They are very professional, authentic, caring, and knowled new RDX at Jones Acura! Andy Pilotti and Will Cross made this purchase amazingly smooth! They are very professional, authentic, caring, and knowledgeable about their product! Their personable manner in which they do business is second to none! We highly recommend this dealership and definitely rank them a 5 star business! More
I purchase a 2020 RDX back in September out of state NJ, delt with Andy Piolotti Everything done over the phone or via text Price was excellent to good on the rating Dealing what Andy was super The car was delt with Andy Piolotti Everything done over the phone or via text Price was excellent to good on the rating Dealing what Andy was super The car was detailed and ready they were ready for us The minute we arrived Andy won over the entire car the manuals and has been in touch with us a few times to see how we are doing with the RDX I would buy here again great experience More
I would say I have a great experience with purchasing my vehicle through Jones Dealership. Andy Piolotti did an awesome job from beginning to end. He has continued to keep in touch and makes sure even aft vehicle through Jones Dealership. Andy Piolotti did an awesome job from beginning to end. He has continued to keep in touch and makes sure even after purchasing my vehicle that I am satisfied with everything. If there is an issue he would try to find out what to do to fix this issue. Only thing that I found disappointing was the fact that they did not have my Title at the time I purchased the vehicle . I found out on this day that it would take at least two weeks to receive due to the fact that I live out of state. I wish they would have known that prior so that since they knew a head of time more than two weeks out that I would be purchasing the vehicle from them . I made arrangements to come down there a head of time. Asides from that I would recommend them if you are purchasing an Acura from them. More
Very smooth transaction. We'd highly recommend this dealership. Jason Ness is top-shelf salesman. We wanted a slightly used RDX but there was none on the lot. He remembered a loaner that would be avail dealership. Jason Ness is top-shelf salesman. We wanted a slightly used RDX but there was none on the lot. He remembered a loaner that would be available in a week or 2. Jason helped us get the best deal without pressuring us. Thank you Jason and Jones Acura! More
Had the pleasure of working with Jason. This gentleman is top notch and knows the vehicles inside and out. The purchasing process was painless and there was zero pressure, exactly how it should be. Ever is top notch and knows the vehicles inside and out. The purchasing process was painless and there was zero pressure, exactly how it should be. Every option was analyzed to ensure the best possible financial outcome. Thanks to both Jason and Jones Acura! More
This is the 7th vehicle I have purchased from the Jones family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the s family. I love my new RDX! Even in this difficult time, the entire process was easy and flawless. Michael Keppel seamlessly steered me through the sales process and Jason Ness made the finance and closing side quick and simple. Both were extremely professional, knowledgeable, thorough and helpful. I will definitely be back. More
Easy!!! I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, w I 'browsed' the showroom months ago while having my ILX serviced. Michael offered assistance then and followed up with an email, several weeks ago, when I became eligible for the 'Pull Ahead' Program. At neither time did I feel 'pushed' but rather assisted. He patiently worked with me throughout the process resulting in 'a most satisfied customer'. In addition, Will and Jason assisted resulting in a seamless process. More
Another Terrific Purchasing Experience! Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn Thank you Mike for your professionalism and patience! I wanted a combination Lunar Silver with Graystone leather 2019 Acura ILX. Although there wasn't one in stock, you went out of your way to find one and have it delivered to the showroom. I love it! This is my third Acura purchased from Jones Acura, Lancaster. Each experience rated AAA+ because of the caliber of salesmen I've dealt with. Again, thank you Mike Deanna Vecrumba More
Blessed to find this Dealership-Best Buying Experience Ever! My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that da My daughter found this dealership a few years ago which was a total blessing for our entire family and friends! Jason Ness and Will Cross from that day and always have treated us as special family and worked their best to fit us with the best car/option! They are not just salesmen there to sell/put you in a car they are truly special people and always work out the best car/deal for YOU! I am on my second RDX, I love the cars that have picked for me, love the experience each and every time I am at Jones Acura, and would never ever go to another car dealership! Thank you Jason and Will from the bottom of my heart! More