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Jones Chrysler Dodge Jeep

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.5
335 Reviews
A Large Selection of New & Pre-Owned Chrysler, Dodge, Jeep, and Ram Vehicles At Jones Chrysler Dodge Jeep RAM, we do not believe in limiting your choices. Our car dealership lets you choose a brand that satisfies your budget and lifestyle. Whether you want a commercial truck, a muscle coupe, a luxury sedan, or an off-road-ready SUV, we have your back with our new car inventory. Consider a new Ram like the Ram 1500, Ram 2500, Ram 3500, or Jeep Gladiator if you want a truck to tow and haul heavy loads. Drivers interested in an off-roading SUV can explore our new Jeep lineup, consisting of Jeep Compass, Jeep Renegade, Jeep Cherokee, Jeep Grand Cherokee, and Jeep Wrangler. We also have an impressive collection of performance-centered vehicles from our new Dodge inventory, including the Dodge Durango, Dodge Challenger, and Dodge Charger. And if you are searching for family-friendly vehicles, our new Chrysler inventory, like the Pacifica and Chrysler Pacifica Hybrid, will suit your needs.
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1350 Wayne Rd

Savannah, TN

38372

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Showing 335 reviews

April 04, 2024

The experience was amazing. Everyone was nice and friendly. We Will be coming back in the future More

by TASHA_102186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Jones Chrysler Dodge Jeep responded

We are so glad that we had the opportunity to work with you, Tasha, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones Chrysler Dodge Jeep Management Team

April 02, 2024

I enjoy bringing my vehicle their. This visit was a little different my vehicle had to stay, and I didn't know it untill I got there, I stay 2 hours away also my paperwork said one thi More

by BETTSEUGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
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Apr 02, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for bringing this to our attention, Eugene, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-9016 and ask for Starla Shaw. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chrysler Dodge Jeep Management Team

March 28, 2024

Poor communication, lake of car for my truck when being worked on. Not driving repairs in a timely manner, service and maintenance don't communicate on jobs. More

by DINGLERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
other service folks, Jason Renfroe, Stacy Mitchell
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Mar 31, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Please provide the best way to contact you, and I will follow up. You can also call (731) 925-9016 and ask for Starla Shaw. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 25, 2024

They are very thorough and patient with you if you don't understand what they are talking about. More

by RHONDAGOODWIN87
Recommend Dealer
Yes
Employees Worked With
Skyler
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Mar 25, 2024 -

Jones Chrysler Dodge Jeep responded

Rhonda, We are very happy to hear Skyler and our team provided you with a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

March 18, 2024

Great customer service from Jennifer and the staff. She and Dave helped get us an amazing deal on our new Cherokee L Altitude X ! More

by jerry90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Devlin
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Mar 18, 2024 -

Jones Chrysler Dodge Jeep responded

Jerry, Thank you so much for choosing Jones Chrysler Dodge Jeep! Please let us know if we can be of any more assistance! Congratulations on your new Cherokee L Altitude X! Jones Chrysler Dodge Jeep Management Team

March 17, 2024

they have an easy appointment set up with quick availability. Staff aren’t the friendliest. More

by contessalanell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
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Mar 18, 2024 -

Jones Chrysler Dodge Jeep responded

Hello: If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 17, 2024

Most dealerships are terrible to deal with but this one was one of my worst. The only thing going for them was the truck. More

by griffinbrandon21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Emmons
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Mar 21, 2024 -

Jones Chrysler Dodge Jeep responded

Providing a positive experience is our top priority, Brandon, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 15, 2024

I worked with Ashley Crites and she was wonderful. She helped me get the best deal on my new 2020 Toyota Corolla. I and very impressed with the car and plan to keep it for a long time. Thank you again More

by river18rat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your wonderful review! We are thrilled that Ashley had the opportunity to provide you with great service. We thank you for choosing Jones Chrysler Dodge Jeep ! Jones Chrysler Dodge Jeep Management Team

March 13, 2024

Salesperson was great. Problem was quote and agreed upon payment vs what was actual when signing paperwork. Agreed on 1249-1269 on 75 months and ended up at 1330 on 84 mont More

by eddieford40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Jones Chrysler Dodge Jeep responded

Eddie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

March 09, 2024

Awesome dealership Jennifer and the whole staff was great to deal with very friendly and easy to work with. Great customer service and support. I’ll definitely be a long time customer. More

by jeff.birdsong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Devlin, Jason Renfroe, Stacy Mitchell
Report | Print
Mar 10, 2024 -

Jones Chrysler Dodge Jeep responded

It's great to hear that Jennifer and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep ! Jones Chrysler Dodge Jeep Management Team

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