Jones Chrysler Dodge Jeep

Jones' service department is the best I have dealt with in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! She is the bomb! She really takes care of you. If this is "just" the service department, I will definitely come back and also when it's time to buy a new car! More

Your Chrysler Jeep Store used car department is not operating by your standards. I recently bought a 2022 Crysler Pacifica from Jones Chrysler in Savannah. I was told the vehicle went through a 175 in operating by your standards. I recently bought a 2022 Crysler Pacifica from Jones Chrysler in Savannah. I was told the vehicle went through a 175 inspection. On the way home from making the purchase I discovered the windshield washer did not work. When I got home I opened the hood and found the hood insulation pad was soaking wet. I took it off to find hoses disconnected and not in their proper retainers. It caused me to check further about other normal maintenance things and found the air filter and the cabin a/c filter were both in very bad shape. I bought new filters. I was only provided with one key fob. I was told that was all I was getting. I went to an auto locksmith and paid $327.00 for a second fob. So, during my first day of ownership, I had to put out $400.00. Besides that, I believe a dealership processing fee of over $900.00 is way too high. I argued it to no avail. Day Two: I bought a good quality air pressure gauge to check the tires as the car wanders a bit at highway speed. I found there are THREE different manufacturers of tires on my van, each with a different tread design. I called a tire center and was advised this is not a safe condition to have different tires on the van. So, I'll be putting 4 new tires on my 175 point inspected Jone's used van to the tune of $1000.00 I called the dealership about a paperwork snafu and was promised a call back from the Business Manager. That was 4 days ago. I was told the van is a one owner, it is, Avis Rental. I know this because I found their paperwork in the van. Poor detailing too. Crumbs under everything. Well, I made a mistake buying there. I'll have to live with it. BUYER BEWARE! By the way, my sales rep, Brian Howell was a bright spot. He is new in the car business, but he is a good guy More

The worst experience I’ve ever had at a dealership service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un p service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un professional service from a service department More

Very professional friendly and helpful and if I buy another vehicle it will be from you guys another vehicle it will be from you guys More

Jeremy was very patient and worked with us for several months to find the right Jeep. I would definitely use them again. months to find the right Jeep. I would definitely use them again. More

Excellent service . Rebecca was excellent and very helpful got the vehicle in and out . Thank you Rebecca was excellent and very helpful got the vehicle in and out . Thank you More

Jeremy was friendly and very helpful. Everyone I interacted with was great and went out of their way to be courteous. Everyone I interacted with was great and went out of their way to be courteous. More

The experience was good. As always seems to take longer than it should. The only negative is I was ask for references for the loan and those people got a text from the sales As always seems to take longer than it should. The only negative is I was ask for references for the loan and those people got a text from the salesman. I did not give those numbers so they would be texted. More

The entire team made the process seamless and pain free. Definitely will be coming back for another new truck in the future. Definitely will be coming back for another new truck in the future. More

I bought a ram truck from this dealership and I had a issue that I thought was a big problem, well I met this young lady by the name of Mrs. Rebecca, she took control of the situation and made it seem li issue that I thought was a big problem, well I met this young lady by the name of Mrs. Rebecca, she took control of the situation and made it seem like it was nothing. She took care of everything in a timely manner. She is a woman of her word, she made me feel like family. If I could rate her from 1 to 10 10 being the greatest, she would get a 20 easily. We need more people in this world like Mrs. Rebecca, her honesty and her personality is unbelievable. Thank you Mrs. Rebecca i really appreciate your service. More