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Jones Ford Buckeye
Buckeye, AZ
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 220 reviews
March 17, 2026
I have been trying to get my recall 23S64 recall done with Scotty and Alan since August of 2025, always being told that the parts are on back order. When I call Ford, they state parts are available. I te with Scotty and Alan since August of 2025, always being told that the parts are on back order. When I call Ford, they state parts are available. I text, call, and email. The only contact I get back is from Scotty only via text. Alan, never responds. When I visited them in person I was told they were forced to get a new email service, which "is garbage." I no longer believe anything I am told by Jones Ford Buckeye Arizona's Service Team. More
by Daniel Gonzales
Employees Worked With
Scotty Miller, Alan
January 16, 2026
Brandon, my salesperson, and his team made sure that I had a positive experience. The easy sales are when everything goes perfectly, the dealership had to step up and did. had a positive experience. The easy sales are when everything goes perfectly, the dealership had to step up and did. More
by bower332
Employees Worked With
Brandon
November 12, 2025
The vehicle I intended to purchase was sold just before I got to the dealership. Mario quickly located a suitable alternate vehicle within my budget. The purchase process was efficient, hassle-free and low got to the dealership. Mario quickly located a suitable alternate vehicle within my budget. The purchase process was efficient, hassle-free and low pressure. As expected, a variety of service options were presented by the finance manager as part of the purchase but the options were presented clearly and in a non-intimidating manner. All in all, the experience matched the best shopping experiences I have had. More
by Bob
Employees Worked With
Mario Aguilar 5 Stars
November 04, 2025
My third vehicle purchase from this dealership and each one was smooth, friendly, and unpressured. I will continue to frequent Jones ford of Buckeye. Thanks to entire crew. one was smooth, friendly, and unpressured. I will continue to frequent Jones ford of Buckeye. Thanks to entire crew. More
by sbplumber.99
Employees Worked With
DeJon Johnson, Frank Konieczny
October 16, 2025
By far one of the best car buying experiences, we have ever had, no pressure at all and very fast smooth transaction. Dejon our salesman was absolutely amazing, He took great care of us and I would recomm ever had, no pressure at all and very fast smooth transaction. Dejon our salesman was absolutely amazing, He took great care of us and I would recommend him to anyone! From there the finance department Justine Campos was just as amazing and she did a fantastic job again no pressure and very kind! But of course, none of this could have happened without Jay Ballard working the perfect deal on the 2025 F-250 we bought. Thank you, Jones Ford, for the amazing team you have! More
by tnf
Employees Worked With
Justine Campos, Jay Ballard, DeJon Johnson
September 24, 2025
When i got my car back from an oil change and a moon roof head liner issue the items from the glove box was on the passenger floor the plastic cover was still on the drivers seat. there are 2 screws on the f head liner issue the items from the glove box was on the passenger floor the plastic cover was still on the drivers seat. there are 2 screws on the floor i don't where they came from. i called the dealer they said the service manager would call me no call yet (2days). They couldn't fix the head liner problem wanted the car for a day. I have no problem with what but do not trust them to replace the liner correctly so I am not going to take it back. The sale department is great but the service department needs quality control and techs who care about quality. This comes from a customer who has buying from Jones ford since 1978. More
by johnk
Employees Worked With
Joe Smoe
September 11, 2025
Awesome vehicle purchase experience! Fast, extremely friendly & professional service. We were so happy with our purchase, we will be purchasing a vehicle for our nephew here as well. Fast, extremely friendly & professional service. We were so happy with our purchase, we will be purchasing a vehicle for our nephew here as well. More
by Ambernmendoza
Employees Worked With
Frank Konieczny
