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Jordan Toyota

Mishawaka, IN

4.8
116 Reviews
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920 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 116 reviews

November 26, 2025

Manager was not present when I had an issue. Waited 3 hours long time customer 29plus years. Very disappointed with my service. More

by Jemaacademics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2025

Stacy did a wonderful job taking care of insurance warranty job on a damage rim. I appreciate your friendly customer service More

by Cdavidsoncompany
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy and Megan
Nov 22, 2025 -

Jordan Toyota responded

We are so pleased you enjoyed your visit to Jordan Toyota! We hope to see you again soon!

November 20, 2025

Always great service and friendly too. Michelle Wasmer was extremely helpful and the technician explained problems he found. More

by pokey1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Wasmer
Nov 23, 2025 -

Jordan Toyota responded

Thank you for your great review! We strive to provide excellent service, and we're so happy to hear that Michelle and our team exceeded your expectations. We truly appreciate your business and look forward to serving you again in the future. We hope you have a great day!

November 19, 2025

Oil and tire rotation,, everything went as planned,, personnel as usually pleasant, no waiting time,, great service. More

by JsP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Jordan Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided great service and that everything went as planned. We appreciate your business and look forward to serving you in the future for all of your service needs!

November 18, 2025

Chelle was very professional. She listened to my concerns. She went over the results of the inspection with me. I would gladly work with her again More

by jsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelle
Nov 20, 2025 -

Jordan Toyota responded

Thank you for your kind words! We strive to provide professional and attentive service to all of our customers. We are delighted to hear that you had a positive experience with Chelle and we look forward to working with you again in the future!

November 17, 2025

Dearship very friendly and all that my wife and I met were very helpful. Very impressed to say the least. More

by mike.barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Nov 19, 2025 -

Jordan Toyota responded

Thank you for your kind words! We are thrilled to hear that our team was able to provide excellent service to you and your wife. We strive to make every customer's experience a positive one. Thank you for choosing us!

November 14, 2025

Stacy always takes care of me and her customer service is top notch! I appreciate her hardwork and dedication. More

by TS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Nov 19, 2025 -

Jordan Toyota responded

Thank you so much for your kind words! We strive to provide exceptional customer service and I am glad to hear that Stacy's efforts have not gone unnoticed. We value your business and look forward to serving you in the future.

November 13, 2025

I’ve been a customer of Jordan Toyota for years. They have always been helpful but recently their service has shifted. The tone of the service department has lifted, the communication has gotten str More

by lkarnecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey, Ashe
Nov 15, 2025 -

Jordan Toyota responded

Thank you for your loyal support and kind words! We are constantly striving to elevate our service and it's great to hear that you have noticed the positive shift. It's our pleasure to make your car maintenance experience a pleasant one. We will continue to provide the best service possible. Thank you again!

November 12, 2025

Prompt service and friendly staff as well as quality service make this dealership excel. I did not particularly like getting a text as to the condition of the vehicle and the recommended service. I woul More

by Larry
Recommend Dealer
Yes
Employees Worked With
Lancu
Nov 13, 2025 -

Jordan Toyota responded

Thank you for your feedback! We understand your preference for discussing service recommendations with our writers and will definitely take that into consideration in the future. Thank you for choosing our dealership and we look forward to serving you again!

November 11, 2025

Jordan hid from us a driver side actuator that doesn’t work; blows cold air. More

by 54fighting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonic Automotive
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Jordan Toyota responded

Hi there, we apologize for any inconvenience caused by the faulty actuator. Please reach out to us at (877) 447-5859 when you can so we can address this situation directly. Thank you and have a great day.

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