Journey Nissan - Service Center

Could have been a 5 stars if I didn't have to come back a week later on my only day off during the week and spend three hours to have them re-patch a tire that wasn't done correctly. Otherwise, great and fri week later on my only day off during the week and spend three hours to have them re-patch a tire that wasn't done correctly. Otherwise, great and friendly service. Was even given a coupon for my original service. More

Simply they are very honest and courteous. I don't have more to say but the breakdown written on my car.i need accurate explanation. I don't have more to say but the breakdown written on my car.i need accurate explanation. More

The service was not good. I sat by the bay doors for about 10 minutes before they even open the door to let me in for service. No one greeted me. They were rude and disrespect I sat by the bay doors for about 10 minutes before they even open the door to let me in for service. No one greeted me. They were rude and disrespectful. More

Always excellent service in parts and service departments. Courteous and knowledgeable staff always taking great care of us. departments. Courteous and knowledgeable staff always taking great care of us. More

This dealership takes advantage of its customers. This dealership lied to me about my rear break pads saying it had “0mm” pad left. Which I didn’t fully understand because there was no sound coming f This dealership lied to me about my rear break pads saying it had “0mm” pad left. Which I didn’t fully understand because there was no sound coming from it. I also know dealerships charge 4 times the amount. I said no, then I had my dad look at it. We found that there was a lot of pad left. I’m a young woman and this dealership was trying to take advantage of me. I went to the dealership April 12th. More

I love getting my cars serviced at Zeigler of Gurnee! The service is wonderful and prompt. The service is wonderful and prompt. More

Jose is always very polite and professional. Taking his time to explain the process and details of services being provided. Taking his time to explain the process and details of services being provided. More

Great service as always! Swift and painless and was informed of all necessary information on my car. Swift and painless and was informed of all necessary information on my car. More

My experience with Victoria in your Service Department is always outstanding. My family and I are well taken care of to ensure our vehicles are safe at a reasonable cost. always outstanding. My family and I are well taken care of to ensure our vehicles are safe at a reasonable cost. More

My experience with your Service dept. Recently was Top-notch, and my assigned Service representative Victoria was terrific as well. Recently was Top-notch, and my assigned Service representative Victoria was terrific as well. More