Jubilee Chrysler Dodge Jeep Ram - Service Center

Mike was very responsive and did all he could to get my truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. More

Michael in the service explain everything that was being done to my truck, and taken the time to tell what service needs to be done in the future. done to my truck, and taken the time to tell what service needs to be done in the future. More

I was never told they were short on mechanics when I dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there wa dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there was no update. On day 3 I demanded the car back; it was obvious no-one was looking at the car as it doesn't take 3 days to program a key fob, or to check operation of the trunk or tank tapping. Worse, dealer policy is evidently that other service advisors weren't even going to check the status; "we don't do anything with someone else's clients." That is a complete BS policy. And, it was obvious the car hadn't been pulled in to start as there were no plastic seat or floor covers. My advisor was polite and nice ll three days. I have less problems with him as an advisor than with the apparent business policy of handling customer service (ell, that and retpairing the car). This rating would be completely different if they had just been honest - "We're short staffed right now and might bot be able to get to it for several days." I would have a) been forewarned of a potential delay, not felt lied to, and I could have prepared by renting a vehicle. Will not go back to this dealer for service. I've got a schedule too and don't have the time to waste checking in with a shop hourly to make sure they're actually doing their jobs. More

Ken baker always gets me in there and gets me fixed up quickly when possible.. definitely prefer taking my jeep and truck there👍🏼👍🏼 quickly when possible.. definitely prefer taking my jeep and truck there👍🏼👍🏼 More

Pleasant atmosphere. Took my Jeep Wrangler in for repairs. Much to my surprise, my Jeep was repaired by the very next day. I WILL use this dealership again. Took my Jeep Wrangler in for repairs. Much to my surprise, my Jeep was repaired by the very next day. I WILL use this dealership again. More

The sales dept is good, service dept is abysmal. Michael Robinson always helps me and makes it right but the techs are unmotivated and unconcerned with your time. Michael Robinson always helps me and makes it right but the techs are unmotivated and unconcerned with your time. More

Everything was great! !! Customer service was awesome like usual and the work done on my vehicle was sensational. !! Customer service was awesome like usual and the work done on my vehicle was sensational. More

All of the work on my truck was done in a professional manner and was finished on time when your representative Mike C. Said it would, I am very happy with the work and will be back when I need more done. manner and was finished on time when your representative Mike C. Said it would, I am very happy with the work and will be back when I need more done. More

Mr. Robinson is awesome. He gives a very personal service and attention. He's not pushy and I appreciate this. I hope the company values this person. service and attention. He's not pushy and I appreciate this. I hope the company values this person. More

The associate that was working with me, was courteous and to the point. Awesome guy!! to the point. Awesome guy!! More