Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
KIA at Napleton's Northlake
Palm Beach Gardens, FL
479 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 479 reviews
October 05, 2021
I want to give them 0 stars!Their service department is I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an a I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an appointment at 11:30 am and it took until 4:45pm for her to get her car back. All she needed done was an OIL CHANGE. That was after I continued to try to call and get in touch with someone which I could not. Not only did it take beyond what it could, but we could not get anyone on the phone. Their operators were patronizing and ridiculous. Plus they left her car an absolute mess. This is the worse experience I have ever had at a dealership. DO NOT USE THIS DEALERSHIP More
by aprilkerch
Employees Worked With
Cory
September 12, 2021
I Came To Napleton Kia On Northlake I Met One Of Salesperson His Name Is Wednesday He Helped Me Out Alot Bought My Car In April Didn't Know Anything Till Wednesday Showed Me How To Work Everything H Salesperson His Name Is Wednesday He Helped Me Out Alot Bought My Car In April Didn't Know Anything Till Wednesday Showed Me How To Work Everything He Made It So Easy For Me I Remondend Him If Anybody Wants To Buy A Car Ask For Wednesday More
by Yolandalush
Employees Worked With
Wednesday
September 11, 2021
This dealership was very unprofessional, even though we had an appointment the cars that we called about weren’t ready to see , when they brought them out they were disgustingly dirty and shouldn’t have be had an appointment the cars that we called about weren’t ready to see , when they brought them out they were disgustingly dirty and shouldn’t have been allowed to be seen !!! More
by carlotac00
Employees Worked With
They never have us a card or a name
August 27, 2021
Dikerson is the salesman you want. He made us feel very comfortable and was knowledgeable about the car. He tells it how it is and worked with us patiently every step of the way. Thanks Dikerson! comfortable and was knowledgeable about the car. He tells it how it is and worked with us patiently every step of the way. Thanks Dikerson! More
by spursfanculley89
Employees Worked With
August 19, 2021
Top notch sales and service..Steve V is professional, honest and gets the deal done..I have know Steve for more than 25 years and will continue to refer my family and friends to Steve. The sale is just t honest and gets the deal done..I have know Steve for more than 25 years and will continue to refer my family and friends to Steve. The sale is just the beginning of a long term relationship w/ him and the Napleton family.. More
by Chewyy2k
Employees Worked With
Steve Veerapen
July 27, 2021
They were super nice and easy to work with. No scams they were there to help me and after going all over for a car it was the best experience I had. were there to help me and after going all over for a car it was the best experience I had. More
by tbedwell01
Employees Worked With
July 27, 2021
My advisor and my technician were thorough. He explained what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! More
by Allen MC
Employees Worked With
Robb Minier
