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Kate Faupel Ford

N Henderson, KY

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77 Reviews
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2530 US Highway 41

N Henderson, KY

42420

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Showing 77 reviews

July 26, 2025

The sales manager Dante needs some training. The language he uses is unprofessional. I haven’t heard that much foul language from one person ever in my life. In front of everyone in the showroom More

by Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dante Gill
Jul 29, 2025 -

Kate Faupel Ford responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 06, 2022

I went to this dealership in February 2022 and the car we got is a Piece of crap. Brad the sales Person likes to scam women out of cars. The family member that bought the car. She has taken it up there almos More

by loganvaughn2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Fridinger
April 09, 2022

Ordered a 2022 Explorer, was able to work it out totally on line! Never visited he dealership until I picked it up! No hassle, no “sweabox” treatment!😁 Brad was great to work with! More

by Gladerunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fittinger
March 13, 2021

I have always had great service on my vehicles at Henderson Ford. They are welcoming and do a great job. They also have a fun little play area and nice massage chairs for our kids. More

by brittanyrutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Wayne, Kim Hite
July 11, 2020

Easy to schedule service upfront and will answer your questions best of their knowledge or find the answer for you. And wont do the work until they get your ok. Which is a huge plus. More

by bry6140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hite
February 03, 2020

Dempewolf (now “Henderson”) Ford has serviced my 2012 Lincoln MKS continuously for over 7 years, and continues to be my Dealer of choice. I value Henderson Ford for its high quality work and its staff st More

by jflynn
Recommend Dealer
Yes
Employees Worked With
Skeeter Wayne, Kim Hite
October 18, 2017

Great deal and fast service Came in to look and they found us somthing we thought we could not afford but worked it out where we could with no money down! More

by Amber Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Spaulding, David Sharp
October 11, 2017

Dishonest Terrible Dealer and Management They sold me and my husband a vehicle with a bad car fax! They had a old but "clean" car fax I'm the glove dept. When I tried to trade in at another d More

by 1terribledealer
Price
Recommend Dealer
No
Employees Worked With
Rick Tappan
October 07, 2017

Great!!! This is the only place in Henderson to buy a vehicle!!! Great salesman (Mike Hudson) and several employees helped me move everything from my old work More

by Jo Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hudson, Shane Nance
October 07, 2017

Not in a name! Ok. The name is Connie not Linda. The service was great. No haggle, no pressure. Hayden was a great salesman. Personable and easily approachable. Even More

by Gcpryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadyn Davies
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