
Kearny Mesa Chevrolet
San Diego, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service staff was somewhat rude to my wife and didn't listen to issue. Very defensive and acted as if we the customer have no sense of a properly executed oil change is. I was supposed to get a call fr listen to issue. Very defensive and acted as if we the customer have no sense of a properly executed oil change is. I was supposed to get a call from the service manager to discuss...never heard from him. Showed video evidence of the issue, but service staff and mechanic completely ignored it along with making statements as if the evidence was never seen or considered. Gave 2 stars instead of one since they replaced the oil a second time within 2 days "free of charge"...however, that is not what we requested (or wanted/needed) or the real issue that was presented. The "professional" oil change is not worth the high cost when minor mistakes cannot be owned up to and handled with professionalism. More
Mitchell did a great job of responding to every question and request I made. Working with him around my busy schedule was very efficient and productive. I found the car I wanted, with the right mix of acces and request I made. Working with him around my busy schedule was very efficient and productive. I found the car I wanted, with the right mix of accessories and none of the things I had no desire for. Much appreciation for providing me with the out the door price before I stepped onto the lot. Michael in finance was also a great guy to work with. All in all, the entire purchase process was smooth and pleasant. Something I can't say about all my previous auto purchases. More
Absolutely and without a doubt the best service experience that I have ever had with any dealership. My Service Advisor Greg and Technician Scott were so accommodating and customer service focused experience that I have ever had with any dealership. My Service Advisor Greg and Technician Scott were so accommodating and customer service focused that my expectations were blown away. I was definitely treated with consideration and respect. I was allowed to talk with Scott concerning the repairs and even allowed into the service area to discuss the rather difficult repair on my Corvette. My car was kept in a covered stall and Scott was even considerate enough to use my car cover when he was not working on my car. The communication to the customer was something that I wish all dealerships would do, both texts and emails were highly informative and there was even a video of Scott working on my car. All in all I highly recommend Kearny Mesa Chevy to anyone considering taking their vehicle there for service. Ask for Greg and Scott as you will not find better people or a place to have your Chevy serviced. More
Trent was very responsive and addressed all my questions. If he didn't have the answer, he would seek input from others on his team and get back to me as quickly as possible. I felt like Trent was my advoc If he didn't have the answer, he would seek input from others on his team and get back to me as quickly as possible. I felt like Trent was my advocate throughout the purchasing experience. More
I had a great experience, went to buy a used work truck but it had been sold by the time I got there. Carter was cool to work with. He searched around to find us a similar vehicle but nothing came close. but it had been sold by the time I got there. Carter was cool to work with. He searched around to find us a similar vehicle but nothing came close. He presented us with options to buy new and showed us all the incentives available to make it work. He was not pushy at all and left the decision up to us. He worked with me via phone the next day and we got the deal done. He made it super easy and painless unlike past dealership experiences. More
DO NOT BRING YOUR CAR HERE! !!! I had the worst customer service, I took my truck for an oil change and tire rotation. Truck was done and I noticed my tires were not rotated I kn !!! I had the worst customer service, I took my truck for an oil change and tire rotation. Truck was done and I noticed my tires were not rotated I knew because I had a big scratch on my rear tire, when I got it back that same wheel was still in the same spot. I confronted them and they said they did rotated the tires which was a lie, they took it back and did the rotation. The service guy told me that they didn’t do the rotation because it was not needed but they were still going to charge me the rotation. 10 days later I started smelling coolant and surprised the coolant cap was off the reservoir I guess the tech was trying to retaliate because he got caught. I’m starting to think they don’t even do the oil changes as well since we can’t see it. I would give it a -10 stars. More