Keating Toyota

They forced you to buy Apex GPS service for $6,000 when checking out. 1. It was fine the dealer added about $5,000 (accessories, etc ) more than MSRP because the other Toyota dealers did as well. We agre checking out. 1. It was fine the dealer added about $5,000 (accessories, etc ) more than MSRP because the other Toyota dealers did as well. We agreed with the deal. 2. The Keating salesman helped us to trade in our old car, and change the insurance policy for the new car. 3. They waited for everything finished (trade in and insurance policy were done). The Keating finance told us there was extra $6,500 (Apex GPS system, contract and windshield protection) must be came with the total amount. After one hour negotiation, we were forced to accept $2,100 discount to finish the deal. We did feel like "Keating" is "Cheating". More

They forced you to buy Apex GPS service for $6,000 when checking out. 1. It was fine the delaer added about $5,000 (accessories, etc ) more than MSRP because the other Toyota dealers did as well. We agre checking out. 1. It was fine the delaer added about $5,000 (accessories, etc ) more than MSRP because the other Toyota dealers did as well. We agreed with the deal. 2. The Keating saleman helped us to trade in our old car, and change the isurance policy for the new car. 3. They waited for everyting finished (trade in and insurance policy were done). The Keating finace told us there was extra $6,500 (Apex GPS system, contract and windshield protection) must be came with the total amount. After one hour negociation, we were forced to accept $2,100 dicount to finish the deal. We did feel like "Keating" is "Cheating". More

Stay away from these thieves. They are charging 2 times more than the other dealerships. Today (05/13/25) while Mike Culvert Toyota is charging $89.99 for 5 quarts oil change, the They are charging 2 times more than the other dealerships. Today (05/13/25) while Mike Culvert Toyota is charging $89.99 for 5 quarts oil change, these cheaters are charging me $139.99 for the same oil change. This is my first and last business with cheaters. I will NEVER recommend this dealership for purchase or service as I unfortunately purchased and serviced for first and last time. More

This is a xxxx place they are nothing but lying pieces of xxxx here I wouldn’t send my worst enemy here xxxx here I wouldn’t send my worst enemy here More

Stay away from these Thieves when you negotiate they don't show you the MSRP then they have all these extras that they try to shove down your throat even though you didn't ask for! Then they give you don't show you the MSRP then they have all these extras that they try to shove down your throat even though you didn't ask for! Then they give you nothing for your trade in-I walked away! Then they call you back trying to get you back in with more lies!! Worst experience! Look at all the reviews all are bad!! More

On January 30, 2024 drove 3 hours from Austin, TX for a great price on a Toyota 2023 Venza that was advertised as Certified Pre-owned. When we got there learned that the "Certified Pre-owned" was only an o great price on a Toyota 2023 Venza that was advertised as Certified Pre-owned. When we got there learned that the "Certified Pre-owned" was only an option that it would be an additional 1.2K to the price if we wanted to add. This already felt deceptive, but we had driven a long way and it was still a good price so we went ahead with the purchase. I specifically asked if it included the first few oil changes like the Certified Pre-owned Lexus that we have and they said yes. Today I take the Venza for a routine oil change at the dealership and am told that the car is not "Pre-owned Certified." I called the dealer ship was hung up on, got no answer and then finally talked to someone who said they would look into it and call back, but it has been 90 minutes and I have not heard anything, so I am leaving the dealership. I doubt I will hear back for anyone, but I will update review if someone does contact me to make things right. Not sure what my legal recourse is, but so disappointed in this dealer and with Toyota in general. Amazing cars, horrible service. More

This dealerhip is a joke. Lack of communication. Will try to squeeze every penny out of you. They don't care about you. They just want your money. They're scammers. If I coul Lack of communication. Will try to squeeze every penny out of you. They don't care about you. They just want your money. They're scammers. If I could give 0 stars I would. Came to this dealership last year for a certain vehicle. Salesman called and said to come out the next day to check it out. So my wife and I did. We were ready to purchase. We get out there the next day and waited for over an hour because the salesman was busy so he had another one help us. Come to find out the vehicle was sold the day before. So now they're trying to get us to get a different vehicle. Wasted our time. Drove all the way there to wait over an hour and be told that the vehicle was sold already. Fast forward to a year later. We didn't want to come back to this dealership but they had a vehicle coming in that we wanted. Set up an appointment and went out there. They were charging markup which is ridiculous. Showed them an offer I had gotten from another dealer. So they finally dropped the price. Signed the papers to lock it in with a descent down payment. Vehicle finally comes in and now they're saying they have to charge more due to the tariffs which is xx. We could have walked but really needed another vehicle asap. Get into finance and the finance guy kept trying to get us add on things which we told him we didn't want anything plus we were already approved through our bank. I have bought over 10 vehicles from dealerships and this was a terrible experience. *A week later I get an email about the sales they are having and it says "No Tariffs". If I could go back in time I would have just walked. Was hoping for a better experience the second time around. More

THIS DEALERSHIP IS EVIL. . AVOID AT ALL COST!!! They took advantage of me and got me into a bad deal for a toyota camry 2023 SE Hybrid model. Added a whole lot of items i didn . AVOID AT ALL COST!!! They took advantage of me and got me into a bad deal for a toyota camry 2023 SE Hybrid model. Added a whole lot of items i didnt need for exorbitant prices without clearly stating the actual cost, thereby raising the finance cost and burden so high for me. I got back home and realized how PREDATORY they were and rushed back to the dealership in less than 24hrs after the contract, telling them i want to cancel everything and they refused and began treating me like a piece of rag. I requested to talk to the finance manager and he blatantly declined talking to me, kept me there for hours and left without caring to see what my concerns are. I have been advised to file a complaint from an ATTORNEY GENERAL COMPLAINT and i will be doing that as they were very predatory, took advantage of me and refused listenting to my plea for a rescind. If i can give a -20 rating i would. STAY AWAY FROM KEATING TOYOTA DEALERSHIP. More

We’ve decided not to do any more business with Keating Toyota, after having two negative experiences with their dealership within a few weeks of each other. The first was when shopping for a Gold Cert Toyota, after having two negative experiences with their dealership within a few weeks of each other. The first was when shopping for a Gold Certified Corolla. I called ahead to verify the advertised car was still available. It was, so I drove over. When we started to discuss money, I started talking from the price they advertised for that car on the web. But then, the salesman told me that the car had NOT been certified yet and that it would cost me an additional (approximately)$2,000 for them to do that. I asked several times and several ways to be sure certification was NOT included in the advertised price. (It wasn’t.) I then left because I felt the ad misled me. Our second experience was about a month later. We have used their service department for several years. Our car has about 50,000 miles, so we took it in for routine service. The service writer and I agreed to do about $500 in various preventive maintenance tasks. But later in the day, he contacted me and read off a list of more than $3,000 worth of additional work that he said our car needed. This included replacing/repairing two front end suspension parts (greater than $1,000) and the serpentine belt ($250+). I asked what was wrong with the belt and he said it was dry and cracked. When I poked at his list of other work, he eventually said that some of the work was just “recommended” and not strictly required. He offered to help prioritize accordingly. But he was pretty adamant that we needed the front end work and that serpentine belt. Frustrated, I declined all of the additional work and took the car to a very reputable local shop. The local shop examined the front suspension, the serpentine belt and other things, to see what the car might actually need. He called me and said it needed absolutely nothing done. His assurances were well worth the $75 he charged me for the general inspection. We’ve decided not to do any more business with this dealer. More

The salesman (Micheal Allen) tried to clean an adhesive on the dashboard of my brand new Camry with a very strong solvent. It took off the finish of the dashboard and left a large white spot. After a mont on the dashboard of my brand new Camry with a very strong solvent. It took off the finish of the dashboard and left a large white spot. After a month of me trying to get it resolved the spot is better, but still there. I am very disappointed the salesman tried to clean it off himself, but more disappointed in the lack of responsibility the dealership took in addressing the issue. More