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Kelley Auto Mall
Decatur, IN
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 279 reviews
July 29, 2025
Friendly staff and Luke our salesman took time to help us before and after the sale. Had a good experience in buying our new Voyager LX. before and after the sale. Had a good experience in buying our new Voyager LX. More
by Mark
Employees Worked With
Verified CustomerJuly 24, 2025
Great dealership to do all your automotive needs from sales to service. Excellent company to work with. sales to service. Excellent company to work with. More
by Tom Rash
Employees Worked With
July 21, 2025
Very friendly and courteous salesman,also quick response time to text messages. Looking forward to a good relationship going forward. I’ll see how they handle the warranty work as I have some loose parts on time to text messages. Looking forward to a good relationship going forward. I’ll see how they handle the warranty work as I have some loose parts on the steering column. More
by KNMWILL
July 18, 2025
The service desk staff was nice. I had an appointment for a recall on the airbag on my GMC Acadia and when I arrived I was told they didn't have the correct part. A phone call woul I had an appointment for a recall on the airbag on my GMC Acadia and when I arrived I was told they didn't have the correct part. A phone call would have been nice. They had a black one but my interior is brown. But when the appointment was made, we were told they had the part. They were able to accommodate me on a different day and they took me to work and then delivered my vehicle to me at work when it was finished. More
by SHELLYBOWEN
Employees Worked With
Dan Simon
July 14, 2025
Our salesman Luke was very helpful and willing to find answers to all our questions. Overall a positive experience. answers to all our questions. Overall a positive experience. More
by jtduncan4
July 11, 2025
Everyone was very friendly and knowledgeable. Made us feel very comfortable . Also a good variety of cars to look at Made us feel very comfortable . Also a good variety of cars to look at More
by Suenjamie2
July 10, 2025
Pete was very awesome to work with on scheduling the repair on my 2021 Chevy 1500. He was very professional and clear communication between the drop off and pick up after the truck was fixed. repair on my 2021 Chevy 1500. He was very professional and clear communication between the drop off and pick up after the truck was fixed. More
by Bob Simon
Employees Worked With
Pete
July 09, 2025
Although Decatur took care of me, the person I talked to made my appt for Ft Wayne instead of Decatur where I called and live. Imagine there surprise when I dropped off my Blazer for work. Must have a bette made my appt for Ft Wayne instead of Decatur where I called and live. Imagine there surprise when I dropped off my Blazer for work. Must have a better system of them finding out where you want your service done. More
by BCOCHRAN_1962
July 04, 2025
Staff was friendly but the whole experience was very unorganized and seemed unsure of process. unorganized and seemed unsure of process. More
by CMALEY2013
Employees Worked With
