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Kelley Auto Mall
Decatur, IN
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 348 reviews
Verified Customer
January 13, 2026
They take good care of their customers. I had one of those jeeps that can self ignite, 4XE. The salesman worked hard to find a vehicle that met my requirements so I could make a decent trad I had one of those jeeps that can self ignite, 4XE. The salesman worked hard to find a vehicle that met my requirements so I could make a decent trade. Before this with my older grand Cherokee Laredo, Mallory was excellent about finding hard to find parts because that vehicle was 23 years old. I have been well pleased with this dealership. More
by SEIBERTMJ
Employees Worked With
Jeff Meyers
January 12, 2026
We only got 1 set of keys. They we suppose to ask the previous owner if there was another set. Haven't heard anything. A new set would cost us between 400-450. The trade in we They we suppose to ask the previous owner if there was another set. Haven't heard anything. A new set would cost us between 400-450. The trade in we got 1000.00 and they said that is what Kelly blue book quoted. They are selling it for 6000.00 minute the 1000.00 ( 5000.00) we got. Too bad they can't afford a key. I'm not going to recommend your dealership when money tops customer satisfaction. More
by JPMLL80
Employees Worked With
Hailey
January 06, 2026
Professional. Thorough. Honest. Timely Jeff answered all our questions and concerns. He was prompt replying and delivered info requested Thorough. Honest. Timely Jeff answered all our questions and concerns. He was prompt replying and delivered info requested More
by KAHLEBROOKS
Employees Worked With
Jeff Meyers
December 31, 2025
Had a great expierence with Landen Werner and was very prompt on everything and great communication prompt on everything and great communication More
by Jthare09
Employees Worked With
December 25, 2025
I have always been taken care of when I came in for service on my car. service on my car. More
by mbmeyer77. Bruce meyer
Employees Worked With
December 22, 2025
Poor inspection. Poor follow up. Missed several items that were supposed to be part of the inspection. New lights came on after leaving. Never reset maintenance light Poor follow up. Missed several items that were supposed to be part of the inspection. New lights came on after leaving. Never reset maintenance lights More
by Chancesprunger
Employees Worked With
Trevor
