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Kelly Nissan of Route 33
Easton, PA
5,247 Reviews
Kelly Mission:
We are committed to integrity, teamwork, enthusiasm, pride and family values. We will be the "Best of the Best" providers of automotive products and services to customers.
The Kelly Values:
Commitment to Excellence
Customer Enthusiasm
Exceed Customer Expectations
Team Work
Integrity
Check us out at:
www.choosekellynissan.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,247 reviews
May 23, 2010
this is my third car from kelly and all nissans.great quality, convenient location and excellant service. what made it the best though was working with eric. eric went out of his way to meet me and work quality, convenient location and excellant service. what made it the best though was working with eric. eric went out of his way to meet me and work a great deal for the car i purchased for my daughter for graduation....thanks eric there's one happy 17 yr old grad....and very happy parents....thanks angelo p. More
by arp55
Helpful May 21, 2010
Adrian was by far was the best associate I encountered in working with Kelly. He was more than accomodating by offering to bring the vehicle to my place of work, extremely flexible with scheduling and appoi working with Kelly. He was more than accomodating by offering to bring the vehicle to my place of work, extremely flexible with scheduling and appointments, had a great attitude and friendly and informative. I will absolutely be recommending him to all my family members, co workers, and friends (even random strangers)! More
by williamsra
Employees Worked With
Adrian Garibaldi
May 20, 2010
I was very pleased with Jim Mchugh our salesman and his knowlwdge of the vehicle and the help he had given with the vehicle we chose to buy wich I love alot. I would recomend Kelly nissan to anyone and al knowlwdge of the vehicle and the help he had given with the vehicle we chose to buy wich I love alot. I would recomend Kelly nissan to anyone and also the Salesman Jim McHugh, he was the best Thanks More
by busmama
Employees Worked With
Jim McHugh
May 20, 2010
It's no surprise that being young & a female can be a downside when walking into a car dealership. There are stereotypes that go along with each and unfortunately, people are ignorant enough to follow al downside when walking into a car dealership. There are stereotypes that go along with each and unfortunately, people are ignorant enough to follow along with them by the mere sight of a person. From the moment we walked into the dealership, we were met and greeted by friendly sales people and managers. Not one person made us uncomfortable or feel unworthy to be there. They took us seriously and gave us exactly what we wanted in a timely matter. The process was quick and easy and everyone was very informative and in tune to our needs, not just out to make a quick dollar. They honestly told us what would benefit us, not just the dealership, which shows a lot for their character and business model. I would suggest this dealership to anyone looking for a new or used car with my personal experience to back the quality of their work. Thank you very much Kelly Nissan, we'll be doing business again in the future. More
by agfiore3987
Employees Worked With
Gary Graff, Michael Salavati
May 19, 2010
I am a recent college grad and I really wanted to treat myself to a new car. I contacted Richard Malz and he was nothing but friendly, helpful, and knowledgeable. We set up an appointment and he asked me a myself to a new car. I contacted Richard Malz and he was nothing but friendly, helpful, and knowledgeable. We set up an appointment and he asked me a few questions about what I was looking for and what I liked in a car. The next day, I went in for a test drive and he picked out the perfect car for me. I could not have made a better choice. It was like he knew exactly what I'd like and we had never even met before. I drove the car off the lot the same day. I would definitely recommend Richard and Kelly Nissan to any friend or family member. More
by jlh2872
Employees Worked With
Richard Malz
May 16, 2010
They were wonderful to deal with...our original plan was not to buy a car that day or even possibly from that dealer, but WITHOUT ANY high-pressure sales tactics, we did anyway. We just saw a vehicle/deal not to buy a car that day or even possibly from that dealer, but WITHOUT ANY high-pressure sales tactics, we did anyway. We just saw a vehicle/deal that we could not pass up...a 2008 Nissan Versa with only 6000 miles on it! It was practically like brand-new, despite being 2 years old! Dick was really laid-back and wonderful to work with...we felt totally comfortable with him...poor Mike (finance manager) was backed up with dealing with other customers, so it was a while before we got to finally see him. Dick came and sat with us while we waited, and we just talked about anything and everything (not even car-related) for like an hour. He was just so personable and easy to talk to. Mike was great too...he actually came to us at one point while we were waiting, introduced himself, and apologized personally for the delay. While we were getting antsy, it's good to see that they put every effort into making sure the customer is happy and taken care of, no matter how long it took. When we finally did get to see him, he was wonderful about answering any questions, reassuring any doubts I had, and making sure I got the payments/loan I wanted. Again, we felt totally comfortable asking him anything and everything we wanted. So, yes, I would definitely go back to them again! It was a totally different experience from our last car-buying experience...I wish all dealerships/sales/finance personnel were like Dick and Mike. More
by daisymae25
Employees Worked With
Richard Mantz, Michael Salavati
May 15, 2010
I can honestly say that Matt was probably the most laid I can honestly say that Matt was probably the most laid back (but knowledgible) sales associate that my wife and I have ever dealt with. He is the "p I can honestly say that Matt was probably the most laid back (but knowledgible) sales associate that my wife and I have ever dealt with. He is the "polar" opposite of the stereotypical "cheesy" car salesman. This attitude also spilled over into the finance department where we worked with Dave to hammer out the deal. What a pleasant surprise to walk into Kelly Nissan and actually be greeted by an entire staff of smiling and friendly faces. We felt very much "at home". We can only hope that the service department shares the same work ethic as the sales department. We will definitely recommend Kelly Nissan to anyone looking for a good deal on a car! More
by bigt4u610
Employees Worked With
Matt Betz
April 29, 2010
Had a nice visit to the dealer. Adrian was very knowledgeable and helpful. Test drive was better than the usual. Pointed out features most don't bother with. Overall process was quick and painless knowledgeable and helpful. Test drive was better than the usual. Pointed out features most don't bother with. Overall process was quick and painless - ended up driving out with a new car in just a few hours. Would recommend this dealer any day of the week. Great crew and service. More
by robstach
Employees Worked With
Adrian Garibaldi
April 26, 2010
FROM THE MOMENT MY HUSBAND AND I WALKED INTO KELLY NISSAN AND WE WERE GREETED, WE KNEW WE WERE AT THE RIGHT PLACE, MATT KELLY WAS THE FRIENDLIEST, MOST HONEST, DESCRIPTIVE AND DETAILED SALES PERSON WE HAVE AND WE WERE GREETED, WE KNEW WE WERE AT THE RIGHT PLACE, MATT KELLY WAS THE FRIENDLIEST, MOST HONEST, DESCRIPTIVE AND DETAILED SALES PERSON WE HAVE EVER WORKED WITH, I TRUSTED HIM WITH MY NEEDS AND WANTS FROM THE MOMENT WE SHOOK HANDS AND A FEW DAYS LATER I DROVE OUT OF THERE WITH MY BRAND NEW 2010 NISSAN SENTRA. MOST IMPORTANTLY EXTREMELY HAPPY THAT MICHAEL SALAVATI (BUSINESS MANAGER) WAS ABLE TO WORK HIS MAGIC WITH THE BANK, WHICH ALLOWED ME NOT ONLY TO LEAVE WITH THE CAR I WANTED BUT WITH COMFORTABLE PAYMENT PLANS THAT WORKED FOR ME....I AM REALLY GRATEFUL, FOR THE TIME AND ATTENTION HE PUT INTO MAKING SURE WE LEFT HAPPY. MATT & MIKE @ KELLY NISSAN GAVE US THE FAMILY TREATMENT OTHER DEALERS HAVE PROMISED, THEY HAD NO TRICKS AND GIMMICKS THEY DIDN'T EVEN PROMISE TO KISS MY MOTHER IN LAW... THEY JUST DID THERE THING AND PROVED THAT ACTIONS ALWAYS, ALWAYS!!! SPEAK LOUDER THAN WORDS!!! VERY HAPPY TO BE ONE OF THE NEWEST MEMBERS OF THE KELLY NISSAN FAMILY!!! More
by KELLY NISSAN ROCKS!
Employees Worked With
MATT KELLY
April 24, 2010
I have purchased 2 Nissans from Kelly Nissan and since my last purchase they became Kelly Nissan and moved even further from my home. Gary Graff was great. We spoke on the phone one day and I had a new car last purchase they became Kelly Nissan and moved even further from my home. Gary Graff was great. We spoke on the phone one day and I had a new car within the week. The process was very easy. The only improvement for me would have been having me come in for the car a different day since the finance dept was overbooked. Both Gary and Michael in Finance were great to work with. More
by ekeit22
Employees Worked With
Gary Graff; Michael (in Finance)
