Back

Kelly Nissan - Service Center

Oak Lawn, IL

4.9
85 Reviews

85 Reviews of Kelly Nissan - Service Center

Sort by
June 18, 2025

Great customer service! I like how the service department is run. They respect your time. More

by qiana.butler8486
Recommend Dealer
Yes
Employees Worked With
Rick Cervantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Zambudio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LAIRD RENCHER
June 18, 2025

Got me in and out. Received timely updates and video of the work. All repairs completed well. More

by MATTYOPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Everyone is courteous and polite. Service is on point. They generally let you know what’s going on. More

by sheryl.y.lambert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Kelly Nissan responded

Sheryl, thank you for the review. How can we earn the fifth star?

June 16, 2025

It was unnecessary to confirm My appointment after I had made it in person.thanks More

by WARREN.CAROLYN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cuevas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Kelly Nissan responded

Warren, thank you for the review. Is there anything we can do to earn the other two stars?

June 15, 2025

Everyone at Kelly Nissan is very helpful. They are professional and have time to explain and answer any questions. Thanks for everything More

by jktngirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kelly Nissan responded

Thank you for the five star review!

June 15, 2025

Kept informed about the process throughout the enter visit. Kind and courteous to all in the waiting room More

by markel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kelly Nissan responded

Thank you for the five star review!

June 15, 2025

Easy to get hold of service department to make an appointment. Helpful Kieran mckee took car of me. More

by Peggyfox0158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran mckee
Jun 17, 2025 -

Kelly Nissan responded

Thank you for the five star review!

June 15, 2025

They were very polite and Knowledgeable and was ready to take of the Customers and make you Comfortable. More

by Gayla.whitmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kelly Nissan responded

Thank you for the five star review!

June 14, 2025

The service was totally awesome. I felt I was the only person that mattered! THANKS! More

by sweetdiva10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Kelly Nissan responded

Thank you for the five star review!

June 11, 2025

This particular dealership, gives great professionalism, while helping customer feel a little relaxed about expenditures. More

by EDBEVTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran McGee
Jun 13, 2025 -

Kelly Nissan responded

Thank you for the five star review!

1
...