Ken Ganley Buick GMC Sandusky

I purchased a certified used Buick Envision car vehicle LRBFXCSA5LD084244 and When I attempted to use the emergency key in the FOB to open the driver side door with a dead battery, it was not the correct k LRBFXCSA5LD084244 and When I attempted to use the emergency key in the FOB to open the driver side door with a dead battery, it was not the correct key. I attempted to contact this dealer; they did not respond to my more than 4 calls to attempt to resolve this problem. I went to another dealer, and they cut a correct key for $128.57. Apparently, Ken Ganley Buick Sandusky did not perform all of the requirements for this vehicle to be listed as a "CERTIFIED USED CAR ACCORDING TO GENERAL MOTERS". I made a complaint with GM Customer assistance under case number 85016744 and they just did nothing as well. It is apparent that Ken Ganley Sandusky Buick does not care about it customers. More

John got me in and had my vehicle fixed by the days end! ! Very good experience! ! Very good experience! More

Thanks Caleb for the amazing service I received on Saturday, prompt and efficient!!! This was actually our second vehicle we have purchased from Ken Ganley!! Saturday, prompt and efficient!!! This was actually our second vehicle we have purchased from Ken Ganley!! More

I had an amazing experience at Ken Ganley Buick GMC Sandusky with RICARDO TREVINO. Buying a vehicle can be a stressful experience, but having a salesman with integrity made it much easier. I initiall Sandusky with RICARDO TREVINO. Buying a vehicle can be a stressful experience, but having a salesman with integrity made it much easier. I initially spoke with him on a Thursday, and I drove away on Saturday with my new SUV. More

How long does it take to repair an air conditioner? Five Months? Two compressors later still no air conditioner. Costly repair without a resolution from this dealership. Five Months? Two compressors later still no air conditioner. Costly repair without a resolution from this dealership. More

Caleb and Service Team do a great job! ! They go above and behind to ensure we always have a great experience!! ! They go above and behind to ensure we always have a great experience!! More

I have purchased/leased many vehicles over the years and I have never been treated better! I have never been treated better! More

Ricardo, our salesperson, is honest and trustworthy. Cassie, who handled the paperwork, explained everything well and is super sweet. Overall a positive experience! Cassie, who handled the paperwork, explained everything well and is super sweet. Overall a positive experience! More

Caleb was pleasant and took great care of me and my vehicle. An asset to your team!! vehicle. An asset to your team!! More

This dealership always schedules timely appointments. Caleb in service is always a great help and explains things throughly. Caleb in service is always a great help and explains things throughly. More