Ken Ganley Chevrolet of Aurora

I had heard ggod things about Ganley Chevy in Aurora from several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too whi several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too while riding with her and we were both stumped about what it could be. For sure it had to be a loose panel or some type of fitting. Well, thanks to Service Duty Manager, Rob, the issue was resolved very quickly. During the test drive with him, he reached up to the eyeglass holder and pulled out a pair of sunglasses. Thde buzzing stopped instantly. Feeling quite embarassed, I sheepishly thanked Rob. He made me feel better by saying he learns his craft every day and dont feel embarassed. Hde drove me back to the dealership and had my car washed. No waiting, no service fees, no red tape. Just a smile and salutation for a good rest of my day. That's the kind of service that tends to fall by the wayside with corportate America. Well done Rob. THANK YOU! JIm Entsminger Cleveland, Ohio. More

I really like this dealer they worked with me and got the job done the next time I'm in the market I will go there first Mike layham was the best the job done the next time I'm in the market I will go there first Mike layham was the best More

Great buying experience, can’t them enough for making it easy! Would recommend to anyone looking for a car. easy! Would recommend to anyone looking for a car. More

Very pleased with my visit here. Friendly staff and an informative sales man helped make my vehicle purchasing decision simple. Giuseppe was very knowledgeable, and I would recommend Friendly staff and an informative sales man helped make my vehicle purchasing decision simple. Giuseppe was very knowledgeable, and I would recommend him for anyone looking to purchase a new vehicle. More

A kind and informed staff that listen to the needs of the customer in a professional manner. No salesman gimmicks, no added pressure for extras or exceeding your budget. customer in a professional manner. No salesman gimmicks, no added pressure for extras or exceeding your budget. More

What a breath of fresh air it was to work with this dealership. I purchased a Camaro from them after dealing with ~6 other dealerships, and all the other dealers wanted to tack on fees that made no sen dealership. I purchased a Camaro from them after dealing with ~6 other dealerships, and all the other dealers wanted to tack on fees that made no sense! But this dealership was very transparent, and they really look out for you. Natalie Caruso was very helpful and made the process so easy for someone that was traveling 7 hours away. Giuseppe Bilotta in sales was very friendly and thorough with all the details we needed. All around great guy. Matthew Ingersoll in finance helped me get great rates and broke down the numbers well. I would 100% recommend this dealer to anyone interested in buying a new Chevrolet! More

Really good experience. Giuseppe was really nice and super helpful. He was an honest guy who did not at all try to be pushy about anything which I really loved. We were able Giuseppe was really nice and super helpful. He was an honest guy who did not at all try to be pushy about anything which I really loved. We were able to negotiate the best price and financing for us in a very professional way. The building was clean as well as the bathrooms. We actually drove an hour in order to look at the car and I’m really happy with our purchase. If you decide to go here in search of your next vehicle make sure to ask for Giuseppe cause he was such a relatable and honest guy! More

Ganley was great to work with for purchase of a Chevy Bolt EUV. I contacted them through TrueCar from out of state and they gave me straightforward information about the vehicles they had on site and whe Bolt EUV. I contacted them through TrueCar from out of state and they gave me straightforward information about the vehicles they had on site and when I could come to test drive. After I decided I wanted to buy one but needed to wait for a couple weeks until I could come back they let me put a deposit down to hold the car and they sold it to me upon return without any market adjustment/markups or pushy upsell tactics. Giuseppe was awesome in getting everything ready for our appointment and even installed the all weather floor mats and cargo net for us without charge. I will consider buying from Ganley again in the future. More

As expected, I had a very pleasant experience purchasing my 2018 Chevy Traverse from this dealer. However, in less than a year I began to experience issue with my vehicle. My check engine light has come on my 2018 Chevy Traverse from this dealer. However, in less than a year I began to experience issue with my vehicle. My check engine light has come on three (3) times, I had to replace a back light panel, and I’ve needed work for an exhaust issue that made my vehicle sound like a motorcycle. While you expect issues to arise, you expect a certain level of compassion, empathy, and customer service, when you express your concerns regarding the frequency of issues. These are all things that I DID NOT receive from James, the dealer’s General Manager. Instead, he began to share stories about how his wife’s vehicle had mechanical issues. Thanks a lot James, I definitely feel better. I do not recommend this dealer!!! More