
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Large selection but that’s about the only positive I have to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was e to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was extraordinarily slow. We were there every bit of 6 hours and the dealership was not terribly busy. My husband I waited hours to meet with financing while multiple other customers who were there after us got taken back before us. When we decided to pay cash, the finance person seemed genuinely annoyed. Now I get no less than 5-10 spam calls a day since, offering me business and loan opportunities despite the dealership promising not to sell my information. We have specific instructions to the salesperson about our new vehicle and asked them not to put the Ken Ganley logo on it and they still did. Do not trust them! More
Very nice dealership! I worked with Angelo and he was a pleasure to work with! I worked with Angelo and he was a pleasure to work with! More
The dealer was very helpful in talking me through the features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. More
Incredible experience. I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I accidentally left over 100 dollars in my car and the dealership called me and returned the money. I’m gonna buy ALL my jeeps from this dealership More
I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to be the normal thing to do. I bought a brand new car and have been inconvenienced three times to take it in, I expected better from their new state of the art service facility and building. We have bought several vehicles from here but unless we see something change will most likely shop other dealers first. More
The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the ins and outs of the Rams I had been looking at. He worked hard to find the truck that was going to fit the work load I needed. Bob Kukwa helped get the deal to be spot on and everything we agreed on! I will absolutely recommend friends and family as well as have continued business with this dealership and staff. More
As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress Waiting area clean Everyone helpful and plesant Kept informed of work in progress More
Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative wit experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative with any questions I had, what to expect, what he could get me in and the pricing I was looking for. He followed up the next day to see if I was still loving the Jeep and had any further questions. He was very personable and easy to talk with which makes the buying/leasing a vehicle an easy process. Also, the finance person I spoke with, he was also very informative and super nice. All around a really great experience would definitely buy/lease another car from Calder in the future. I know my dad is now also thinking about buying either a Jeep or Dodge as well just from our experience with Calder. Very happy over all! 10/10 More