Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center
Painesville, OH
163 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center
Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. More
The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of wha courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of what cheerful service means. More
Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem .Was very happy to take care of the problem More
I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to be the normal thing to do. I bought a brand new car and have been inconvenienced three times to take it in, I expected better from their new state of the art service facility and building. We have bought several vehicles from here but unless we see something change will most likely shop other dealers first. More
As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress Waiting area clean Everyone helpful and plesant Kept informed of work in progress More
Always a great job, great service and phenomenal staff who take care of everything you need. who take care of everything you need. More
The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More
I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil chan I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil change.The service tech noted it at the time of my arrival. When I settled up w/ the service tech, he noted that nothing was noted from the service tech.I will check & note which tire will be losing air.Please inform me on how to proceed with this apparent problem. More
From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And…in a clean car. Again, dry easy, convenient, helpful and professional. I appreciate the ease of the entire process. Thank you, Ganley of Mentor! More