Back

Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.8
163 Reviews

163 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Sort by
August 27, 2025

Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to More

by penolopejenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of wha More

by Dr. Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem More

by darcignagey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyanne Depuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2025

I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no More

by notnufhuntn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 15, 2025

As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress More

by Kgwmentor126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 07, 2025

Always a great job, great service and phenomenal staff who take care of everything you need. More

by silvraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2025

The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kukwa
Jun 23, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Josh, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2025

Came in for an oil change and left with a new truck at a lower price! More

by Longoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil chan More

by SLesco818
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 03, 2025

From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and More

by Chradisky913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...