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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

Overview
Reviews
Vehicles
4.7
274 Reviews
Call Dealership (440) 499-6871

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 274 reviews

September 08, 2025

Well done. At least 15 words At least 15 words At least 15 words At More

by Explorer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Report | Print
Sep 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 08, 2025

They did a great job with my truck fixing the tailgate and painting the tailgate.i was very much pleased. More

by francisco122858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was very pleasant to talk to and work with
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Sep 12, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Annette and Laura in their service department are the best people I have ever dealt with when I go to this dealership. Go above and beyond every time I go there. Pleasure to work with! More

by dtackla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette and Laura, Ron Courey Jr., Jim Waldrop, Fred Aboid, John Hern
Report | Print
Sep 08, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 24, 2025

Had a great experience from start to finish! Our salesperson Randy was helpful through a difficult situation we’ve never faced before…!!!! More

by wesjjlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nock, Andrew Blank
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Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Thanks again for your business! Take care!

Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2025

The Staff Is Excellent And Sell Person Fred Great Customer Service The Best There's No Better Dealership In All Greater Cleveland More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Aug 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 23, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Terry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2025

Good service but difficult to get a booking in reasonable time. They are always weeks out. More

by Jenningsmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
Report | Print
Aug 26, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Lincoln Middleburg Heights did not meet your expectations. We are sorry you did not get an appointment sooner. Please accept our apologies. We have passed on your experience to our Service Manager. Thank you again for your feedback. It helps us to get even better.

July 31, 2025

Very happy with the service on my car. Heather and Tim did a great job. The problem was fixed quickly and my car is back to running great! More

by rkelley818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather and Tom
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Aug 02, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2025

Great - the work was completed a day early and the price wasn’t bad. Nice More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Frustaci
Report | Print
Jul 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jul 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Michelle, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 20, 2025

Prompt and professional service. Good communication. Job was done correctly and my truck transmission is excellent More

by csaniuk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kraley
Report | Print
Jul 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ken Ganley Lincoln Middleburg Heights, we value our customers and we look forward to seeing you on your next visit. Take care!

June 24, 2025

Have purchasing vehicles from Ken Ganley Lincoln for many years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent More

by Rjt49c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hern
Report | Print
Jun 26, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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