Ken Ganley Lincoln Middleburg Heights

John Hern and the whole team are great. Everyone there is very friendly and helpful. Everyone there is very friendly and helpful. More

Getting a car repaired is usually a huge pain. Not here! Was the easiest process ever. Set up my rental. Kept me posted on the progress. Car was detailed and looked brand new when finished. Not here! Was the easiest process ever. Set up my rental. Kept me posted on the progress. Car was detailed and looked brand new when finished. Also returned my rental. People were great! Would 100% highly recommend!!! More

Excellent service department I have been going there for many years with no complaints. Love the service for many years with no complaints. Love the service More

Heather at service absolutely a great pleasure to work with great service five star service with great service five star service More

Ken Ganley is all around simply the best from the sales department and possible even more importantly to the service department. I had my AVIATOR in to take care of the recalls and a full check up (oil ch department and possible even more importantly to the service department. I had my AVIATOR in to take care of the recalls and a full check up (oil change, filters etc.) All the people in service, from Laura Cook who coordinated the appointment where all the recalls could be taken care of in one visit to Annette Konrad who oversaw my appointment and kept me informed. There is no better dealership that ensures the completeness and quality of work provided in its service department. THANK YOU LAURA, ANNETTE and the ENTIRE KEN GANLEY DELEARSHIP FAMILY! More

Very caring and friendly staff. Exemplary customer service. Would highly recommend this dealership to others. Exemplary customer service. Would highly recommend this dealership to others. More

Always fixed correctly. Very friendly and explains the issues clearly Never have to question the work or worry about it failing. Very friendly and explains the issues clearly Never have to question the work or worry about it failing. More

The salesman was very polite, friendly and knowledgeable about the vehicle I purchased. This is the third vehicle I purchased from Ganley Lincoln. . about the vehicle I purchased. This is the third vehicle I purchased from Ganley Lincoln. . More

We have purchased many cars over the years because we have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests. have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests. More

This dealer is excellent when it comes to customer service and keeping its promises.Heather was outstanding service and keeping its promises.Heather was outstanding More