Ken Ganley Lincoln Middleburg Heights

Ken Ganley has serviced our MKZ since we leased our car. They always take excellent care of our needs. Laura is amazing!!! They always take excellent care of our needs. Laura is amazing!!! More

My experience with Fred Aboid at Ken Ganley Lincoln was impressive. I was treated fairly and with respect and courtesy without the high pressure of typical car dealerships I usually dread going to. impressive. I was treated fairly and with respect and courtesy without the high pressure of typical car dealerships I usually dread going to. More

I have used them three times since relocating from Toledo, Ohio. The first time they picked up vehicle to do maintenance… that was the last. The second time I scheduled a visit for service and they Toledo, Ohio. The first time they picked up vehicle to do maintenance… that was the last. The second time I scheduled a visit for service and they said they could no longer pick up car or drop off… website advertises rentals that of course was not available. second when they took vehicle and told me I needed 4 new tires for over $1200 they said they would be sure vacuum and wash car before I picked it up. I also asked if they could put winter mats in vehicle, they said they would. Neither of these were done. I will be using another dealership for the maintenance needs of my Lincoln. More

We've been recently taking our Lincoln MKZ in for service at this dealership. We have been really pleased with their service and the people there are always very nice and helpful. Would definitely recommend. at this dealership. We have been really pleased with their service and the people there are always very nice and helpful. Would definitely recommend. More

Laura is a fantastic representative for your company. She is amazing! The repair work was exceptional! Impressed with Ken Ganley including Mike May. The gentleman that has picked us up at the airport sev She is amazing! The repair work was exceptional! Impressed with Ken Ganley including Mike May. The gentleman that has picked us up at the airport several times is very polite and friendly. Pleased all around with everyone. More

The service department does a great job accommodating my needs. They make sure they can get the work done according to my schedule. The car comes back freshly washed needs. They make sure they can get the work done according to my schedule. The car comes back freshly washed More

I’m always able to get a convenient appointment. Service is excellent and Laura is great to work with. I drive 70 miles each way to continue service at Ganley! Service is excellent and Laura is great to work with. I drive 70 miles each way to continue service at Ganley! More

Ken Ganley- Middleburg Hts has great service. I recently needed a tire checked for a slow leak. They found a nail and repaired my tire quickly and efficiently. They are professional, quick and I recently needed a tire checked for a slow leak. They found a nail and repaired my tire quickly and efficiently. They are professional, quick and helpful. Everything you want from a dealership! More

I went to Ganley for an oil change. The technician, Tom K was the best I’ve seen. He was efficient, thorough and even caught a recall we didn’t know there was. Also a shout out to Annet The technician, Tom K was the best I’ve seen. He was efficient, thorough and even caught a recall we didn’t know there was. Also a shout out to Annette. She went out of her way to make sure we were well cared for! We will be back! More

Asked for two minor problems to be looked at oil change. Both weren't fixed Both weren't fixed More