Ken Ganley Subaru Bedford - Service Center

Good service. Personable people. They've usually had a loaner car available. Nice waiting area too - wifi, coffee, comfy areas, TV, snack food. They get busy, but n Personable people. They've usually had a loaner car available. Nice waiting area too - wifi, coffee, comfy areas, TV, snack food. They get busy, but not flustered by it. More

Chris was amazing! Chris made my service experience better than it has ever been before! He was warm and friendly yet professional. He patiently answered my questions an Chris made my service experience better than it has ever been before! He was warm and friendly yet professional. He patiently answered my questions and explained in terms that I could understand. I look forward to working with him on future occasions. This experience was not reflective of others I have had during the past three years. My sales experience with Mike Bryson was outstanding and it is reassuring to know that my experience in the service department can be positive as well. I want to clarify that I am speaking of my experience at the service department and not any other experience off the premises. Chris is a true asset to your department and I am grateful for the opportunity to document this positive experience. Sincerely, Margie Golub More

Jennifer in service has always exceeded my expectations!! Never have I had any problems with anyone at the dealership. Jennifer always has a smile and remembers me. Never have I had any problems with anyone at the dealership. Jennifer always has a smile and remembers me. More

Best Car Buying and Service Experience I've purchased and serviced a lot of cars over the years. Subaru of Bedford has by far been the best experience I've ever had with a dealership. The I've purchased and serviced a lot of cars over the years. Subaru of Bedford has by far been the best experience I've ever had with a dealership. They are professional, knowledgeable, efficient, and kind. The sales experience was actually enjoyable, the purchasing experience was quick and the service experience was awesome. They are "The Bar" for every other dealership to emulate. Brunswick Auto Mart (Subaru area) could definitely use some training from Subaru Bedford. Thanks!!! More

Great, as usual. Ganley service staff are attentive and energetic, without feeling rushed. They explain carefully and make sure you are clear about the details. I am a Ganley service staff are attentive and energetic, without feeling rushed. They explain carefully and make sure you are clear about the details. I am always confident in the work done. More

service maintenance Service was done quickly and I was made aware of recalls which were also taken care of promptly. The service representative was polite and efficient. Service was done quickly and I was made aware of recalls which were also taken care of promptly. The service representative was polite and efficient. More

Check my brakes and some other services rendered The gentleman that help was phenomenal, great customer service. He kept me updated with as to how long it would take. I assured him I was in no hurry The gentleman that help was phenomenal, great customer service. He kept me updated with as to how long it would take. I assured him I was in no hurry since I had an appointment. More

Saving you time and money I had to replace my tires. I was told by a reputable tire place that the cost would be $1200 as I had to replace all 4 tires. I was aghast s my two I had to replace my tires. I was told by a reputable tire place that the cost would be $1200 as I had to replace all 4 tires. I was aghast s my two tires were 18 months old. I went to the Subaru dealer who fitted my two, not four tires and it totaled a little over $300. What a relief. More

Oil Change and Light Issue I have never had a bad experience at this service department. They have always been very efficient and communicate well. They have never had me do a I have never had a bad experience at this service department. They have always been very efficient and communicate well. They have never had me do anything that is not required. When ordering parts they arrive on time and the work is done quickly. I will be using them for all of my service. More

Very thorough efficient, curtious, a pleasure to work with y The service was very thorough, efficient and curtious. It has always been a pleasure to work with your service department. I have been very pleased wi The service was very thorough, efficient and curtious. It has always been a pleasure to work with your service department. I have been very pleased with the salesman, very helpful. More