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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,269 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,269 reviews

September 29, 2020

Lou and Gino were wonderfully kind, responsive and efficient. They worked very hard to make me feel comfortable while searching for the right vehicle and once I'd made my decision, they made the proce More

by hannah.kohr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swansinger
Sep 30, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi Hannah, thank you for visiting our team at Ganley Subaru East! We're so happy to hear that Lou and Gino earned your 5-stars! We look forward to seeing you next time!

September 29, 2020

Good buying experience. Friendly salesman and great customer service. The deal was straight forward and very fair. I would recommend working with Lou. Overall a great experience. More

by SeanT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for recommending Lou at Ganley Subaru East! We look forward to seeing you next time!

September 22, 2020

Gino was very helpful. I wanted to trade in a car, but I was not interested in getting a car from there. His service made me interesting in trying to find something. I could feel that he did his best to try More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your confidence in Gino at Ganley Subaru East, Greg! We appreciate your business and look forward to working with you again!

September 15, 2020

I have bought from this dealership before. I was pleased with my previous experience, so I came back. Lou was great! He was patient and not pushy. I loooooove my Crosstrek! It handles like a sports car not More

by sa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Boulanger, Michael Arnoff
Sep 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share your experience working with Lou at Ganley Subaru East! We're so happy to hear that he worked hard to find you a new Subaru Crosstrek! See you next time!

September 13, 2020

Lou was great! He was not pushy and he was very knowledgeable. I rode off the lot with a toyota corolla and I love it! More

by Diamond & Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience working with Lou at Ganley Subaru East! We hope you enjoy your new Toyota Corolla! We look forward to seeing you at your first service appointment!

Sep 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience working with Lou at Ganley Subaru East! We hope you enjoy your new Toyota Corolla! We look forward to seeing you at your first service appointment!

September 11, 2020

A great experience! Lou treated us very well. We drove from Chicago to close this deal and it was well worth the trip! Thanks Lou! More

by Ste14mi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Ken Ganley Subaru Wickliffe responded

This is what we like to hear! We're happy that Lou provided you with an excellent sales experience! See you at Ganley Subaru East next time!

September 06, 2020

I bought my first car from this dealership and they did fantastic! Everyone always says buying a car is such a hassle but Lou made it so enjoyable. Louis Kosmerl really made my experience great! He was ver More

by grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your review, Grace! We're so happy to hear that Lou made your car-buying experience enjoyable! We look forward to seeing you at Ganley Subaru East at your first service appointment!

September 04, 2020

Don’t go there! First time I went in, we didn’t broker a deal and the manager never even came by to chat about a deal. The second time , I called about a car on their website. They said they would call me More

by OhioGuy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ASHLEY HOUSTON
Sep 21, 2020 -

Ken Ganley Subaru Wickliffe responded

We are disappointed to learn of this situation you have described. Please contact Sarah Lapuma at Slapuma@ganleyauto.com or (440) 585-1000 so that we may ensure your experiences with our dealership are more pleasant moving forward.

August 31, 2020

Lou is a very good, and knowledgeable salesman. He made a typically long and tedious experience, very quick and easy. I definitely recommend him to anyone looking for a vehicle! More

by Farmwald_14
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback! We're so happy to hear that Lou provided you with a quick and easy sales experience! See you next time! We hope you share your visit with friends and family!

August 31, 2020

Lou was really awesome! He kept it contact with me and updated me whenever he found a car I might like. I had been searching for the perfect car for a long time and he made it so easy to find! He listened More

by domanskif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share your experience with Lou at Ganley Subaru East! We're so happy to hear that he earned your 5-stars! We look forward to your next visit!

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